A:AnswerWany,
Your warranty is not valid in Korea, if the unit was originally purchased in North America, as each country has to adhere to different standards. For more international information please try emailing [email protected].
Best Regards,
Customer Support team
A:AnswerHello Nikki,
We are very sorry to hear that you are experiencing an issue with your Ninja®. We ask that you reach out to Shark® Customer Care at 866-826-6941. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team