Questions & Answers

Q: QuestionDo you know what size the handle bar diameter is as i ordered it just few days ago and am gonna buy a phone mount, side mirrors?

Asked 6 days ago by Ijen.

Q: QuestionDoes it have an anti theft device or GPS tracking

Asked 4 months ago by Shampu.

• A:Answer Yes it has anti theft it locks with card

  Answered 1 month ago by Anonymous

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Q: QuestionWhat is the range and time the battery last and can we buy an extra battery

Asked 5 months ago by Cisco.

• A:Answer The range of the battery last for a long time. Down fall it doesn't have regenatoring or recharge battery like other scooters. The suspension is A++++

  Answered 1 month ago by Anonymous

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Q: Questionis there a way to purchase an extended warranty?

Asked 8 months ago by todd.

• A:Answer Yes

  Answered 5 months ago by AlbertBVerified Purchase

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Q: QuestionWhat kind of wheels are they air or rubber? Because if they are air they pop when you use it a lot if there rubber they last more because you don’t have to worry about them popping and get stranded

Asked 9 months ago by Gio.

• A:Answer Tubeless, air-filled tires. Puncture resistant.

  Answered 8 months ago by KevinKVerified Purchase

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Q: QuestionHow long does it take to charge from0O% to 100%?

Asked 9 months ago by Bling1066.

• A:Answer My Okai Neon Ultra charges from almost empty to full in 2 hours and 20 minutes.

  Answered 9 months ago by EdwinCVerified Purchase

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Q: QuestionAny way I can adjust the brake to make it more smooth?

Asked 9 months ago by Ray.

• A:Answer The brakes are a bit rough which is good for a high speed scooter, what I do to make quick brakes without falling is lean back as I break and keep my balance. Works out very good for me specially as a crazy driver

  Answered 9 months ago by CarlosV

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Q: QuestionDoes it have a speedometer?

Asked 11 months ago by L2C.

• A:Answer Yes, and you can also change the speedometers background with your app on the phone

  Answered 9 months ago by CarlosV

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Q: QuestionCan this be ridden in the rain?

Asked 11 months ago by Saige326.

• A:Answer according to website its IPX5 rating, it " can" be wet as long as its not submerged should be fine I would ride carefully

  Answered 11 months ago by Twee

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Q: QuestionDoes it have a seat you can attach?

Asked 11 months ago by missmisery.

• A:Answer No. You cannot attached a seat to this scooter. We have a basket that can be added.

  Answered 9 months ago by Pauleothaden

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