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Page Showing 1-5 of 5 questions
  • QuestionThe smokeless grill will not power up. All put together

    Asked by Matt.

    • Answer Thank you for reaching out to Oster®. We are sorry to hear about your experience with the smokeless grill not working. We will be glad to check for options to see how we can help you further. We will check our resources about the smokeless grill and see if we can still provide you with options since it has 1 year warranty, we would like to request you to contact us directly and provide you with the best resolution. Have a great day!

      Answered by Oster Support Team

  • QuestionWhy are there no video reviews on the oster diamondforce indoor smokeless grill? I wonder how good it heats up and are there any cold areas where you food won't cook properly?

    Asked by Rod.

    • Answer Thank you for contacting the Oster® Brand. We appreciate you bringing this to our attention. This Oster® DiamondForce™ Indoor Smokeless Grill.is part of our newly released products The PFOA-free, scratch-resistant surface is coated with DiamondForce technology, Oster's longest-lasting nonstick. This electric grill contains a smoke-capture fan that intakes smoke from the top and pushes it to the bottom to help you grill up your favorite meats and veggies with less smoke than a traditional frying pan. The indoor grill reaches temperatures of up to 460°F to ensure all of your meat is grilled to the perfect temperature. Fits up to 6 burger patties at the same time for easy family meals everyone will enjoy. If you want to check the video of the Oster® DiamondForce™ Indoor Smokeless Grill, we encourage you to visit our website to see the function, benefits and description as well as the video of this unit. We hope this information is useful. Have a great day

      Answered by Oster Support Team

  • QuestionI have to install handle and no instructions came with installation of handle. There is one white plastic washer and one little clear plastic grommet and small screw and washer, and lock washer. How is the handle installed safely?

    Asked by MC1966.

    • Answer Thank you for reaching out to Oster®. We appreciate the opportunity to respond to your inquiry about the smokeless grill. We will be more than happy to assist you. Please contact us directly to check our resources and to get a copy of the user manual. Have a great day!

      Answered by Oster Support Team

  • QuestionWhat is the size of the grill, in sq. inches?

    Asked by greatlar.

    • Answer Thank you for reaching out to Oster®. We appreciate the opportunity to respond to your inquiry about the Oster® DiamondForce™ Indoor Smokeless Grill. We will be glad to check for resources so we can help you further. Please see the information below. Height - 15 Width - 7.9 Length - 21 If you have more inquiries, you can contact us directly. Have a great day!

      Answered by Oster Support Team

  • QuestionIs there a flat, griddle plate accessory included or sold separately?

    Asked by Tony.

    • Answer I just bought this grill, there IS NOT A FLAT GRIDDLE WITH THIS ITEM, I called the company, $40.00 and i can purchase it. I will be returning this tomorrow.

      Answered by Bjr52