Questions & Answers

Name: OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black
Brand: OtterBox
SKU: 6422365
Price: 59.99 USD
Availability: InStock
Rating: 4.7 (1945 reviews)

OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black

Model:: 77-66213; |
SKU:: 6422365

User rating, 4.7 out of 5 stars with 1945 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 23 questions

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QuestionDoes this case come with the plastic screen that goes over the phone, kind of like the two part one with the hard case inside and the rubber outside? Thank you in advance
Asked 4 years ago by Madison.
- Answer It doesn’t have a screen protector built in, they have gone to ones that stick directly to the screen. More strength in that design. The case does have the inner hard plastic skeleton that snaps around the phone, two pieces and the softer rubber outer piece that covers it. Good case to protect your phone , especially if you are in places that it gets dropped and bumped.
  Answered 4 years ago by Jon68
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QuestionWhat is the warranty coverage from Best Buy?
Asked 2 years ago by Redhookbklyn.
- Answer Hey there! All Otter products, whether purchased directly from our website or from Best Buy, include our limited lifetime product warranty. If something should go wrong with your case, just give us a ring at 1-855-688-7269 and our friendly Otters would be happy to help with a replacement.
  Answered 2 years ago by OtterBox Customer Support
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QuestionIs this case compatible with the new Mag charger for iPhone?
Asked 4 years ago by Abe.
- Answer it wont stick to it, but it will work. the mag safe cases has a magnet in it tho that helps the phone stick to the charger. Hope this helps.
  Answered 4 years ago by dave
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QuestionDoes the Otterbox Defrnder for OPhone 12 Pro work with wireless charging pads? My new I Phone 12 will not charge with the pad. Is the case too thick?
Asked 4 years ago by Ron.
- Answer Yes the phone case is to thick you need a high amp wireless charger for it to work with the defender series. Not the usual 10amp chargers but something more along 40 amps to penetrate through the thick rugged case
  Answered 4 years ago by Jjones0209
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QuestionIs this case making my voice cut out when speaker function is on during FaceTime or audio call?
Asked 4 years ago by JrBirdman.
- Answer No. The microphone is not covered.
  Answered 4 years ago by RankingProf
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QuestionDoes this come with a holster clip? If so, can it be removed?
Asked 4 years ago by lortr66.
- Answer Yes it comes with a holster clip and yes phone can be detached from the clip
  Answered 4 years ago by Jjones0209
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Questiondoes this work with qi chargers? does it work with magsafe?
Asked 4 years ago by Blaster.
- Answer I do not believe it works with the magsafe charger. The case is too thick.
  Answered 4 years ago by Janet
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QuestionShould the Otterbox Defender pro have my Iphone14 screen glass facing towards me or away when using the belt clip?
Asked 2 years ago by Jammer.
- Answer Your choice. Do you want to protect camera lenses or phone screen. Since I have a screen protector, screen is out.
  Answered 6 months ago by Bofus
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QuestionIs there a screen cover integrated into the case?
Asked 2 years ago by James.
- Answer No.
  Answered 6 months ago by Bofus
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QuestionIs this case waterproof
Asked 3 years ago by Dragonlady58.
- Answer No.
  Answered 6 months ago by Bofus
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QuestionDoes this work with non otterbox screen protector.
Asked 3 years ago by Lenapa.
- Answer Yes
  Answered 6 months ago by Bofus
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QuestionWhat wireless charger works with iPhone 13 pro with an otter box defender?
Asked 3 years ago by Anonymous.
- Answer None with this version.
  Answered 6 months ago by Bofus
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QuestionDoes this case work with the invisible shield glass + screen protector?
Asked 3 years ago by Michael.
- Answer Yes
  Answered 6 months ago by Bofus
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QuestionShould I get the shield AND the Otterbox?
Asked 3 years ago by Dan.
- Answer Yes.
  Answered 6 months ago by Bofus
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QuestionWill Best Buy warranty the phone if we buy this phone case and have the store put it on for us?
Asked 4 years ago by Kristin.
- Answer You have to ask the Best Person about that. Otterbox, the case manufacture, give a warranty against damage provide you follow their guidelines for the warranty. If you are truly worried then purchase the Apple IPhone warranty, cuz I believe if Apple can not fix your IPhone, then they will give you a new IPhone same model, same memory but at Apple’s discretion maybe an upgraded IPhone.
  Answered 3 years ago by WingManCrash
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QuestionDoes this case have dust covers over the speakers?
Asked 4 years ago by Rob.
- Answer No.
  Answered 6 months ago by Bofus
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QuestionDo you have an iPhone cover that will stand up?
Asked 4 years ago by Anonymous.
- Answer This will stand up on its long edge when the clip is licked open.
  Answered 6 months ago by Bofus
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QuestionWhat's the size of the case for example 6.1 ?
Asked 4 years ago by Fred.
- Answer I believe it is 6.1 iPhone 12 Pro.
  Answered 1 year ago by Coach
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QuestionWould this case fit an Apple iPhone 12 Mini?
Asked 4 years ago by Gary.
- Answer No it doesn't fit iPhone mini screen is smaller fits iphone 12 and 12 pro
  Answered 4 years ago by Jjones0209
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QuestionCan I use a pop socket with this case ?
Asked 4 years ago by Neek1992.
- Answer Yes as long as you place the screen face toward your body if you are going to use the case holster. That is the way intended to protect the screen too.
  Answered 3 years ago by WingManCrash
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Showing 1-20 of 23 questions

Questions & Answers

OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black

Q: QuestionDoes this case come with the plastic screen that goes over the phone, kind of like the two part one with the hard case inside and the rubber outside? Thank you in advance

Q: QuestionWhat is the warranty coverage from Best Buy?

Q: QuestionIs this case compatible with the new Mag charger for iPhone?

Q: QuestionDoes the Otterbox Defrnder for OPhone 12 Pro work with wireless charging pads? My new I Phone 12 will not charge with the pad. Is the case too thick?

Q: QuestionIs this case making my voice cut out when speaker function is on during FaceTime or audio call?

Q: QuestionDoes this come with a holster clip? If so, can it be removed?

Q: Questiondoes this work with qi chargers? does it work with magsafe?

Q: QuestionShould the Otterbox Defender pro have my Iphone14 screen glass facing towards me or away when using the belt clip?

Q: QuestionIs there a screen cover integrated into the case?

Q: QuestionIs this case waterproof

Q: QuestionDoes this work with non otterbox screen protector.

Q: QuestionWhat wireless charger works with iPhone 13 pro with an otter box defender?

Q: QuestionDoes this case work with the invisible shield glass + screen protector?

Q: QuestionShould I get the shield AND the Otterbox?

Q: QuestionWill Best Buy warranty the phone if we buy this phone case and have the store put it on for us?

Q: QuestionDoes this case have dust covers over the speakers?

Q: QuestionDo you have an iPhone cover that will stand up?

Q: QuestionWhat's the size of the case for example 6.1 ?

Q: QuestionWould this case fit an Apple iPhone 12 Mini?

Q: QuestionCan I use a pop socket with this case ?

Most-viewed items

QuestionDoes this case come with the plastic screen that goes over the phone, kind of like the two part one with the hard case inside and the rubber outside? Thank you in advance

QuestionWhat is the warranty coverage from Best Buy?

QuestionIs this case compatible with the new Mag charger for iPhone?

QuestionDoes the Otterbox Defrnder for OPhone 12 Pro work with wireless charging pads? My new I Phone 12 will not charge with the pad. Is the case too thick?

QuestionIs this case making my voice cut out when speaker function is on during FaceTime or audio call?

QuestionDoes this come with a holster clip? If so, can it be removed?

Questiondoes this work with qi chargers? does it work with magsafe?

QuestionShould the Otterbox Defender pro have my Iphone14 screen glass facing towards me or away when using the belt clip?

QuestionIs there a screen cover integrated into the case?

QuestionIs this case waterproof

QuestionDoes this work with non otterbox screen protector.

QuestionWhat wireless charger works with iPhone 13 pro with an otter box defender?

QuestionDoes this case work with the invisible shield glass + screen protector?

QuestionShould I get the shield AND the Otterbox?

QuestionWill Best Buy warranty the phone if we buy this phone case and have the store put it on for us?

QuestionDoes this case have dust covers over the speakers?

QuestionDo you have an iPhone cover that will stand up?

QuestionWhat's the size of the case for example 6.1 ?

QuestionWould this case fit an Apple iPhone 12 Mini?

QuestionCan I use a pop socket with this case ?