Questions & Answers

Q: QuestionAny features outside of the gradient that makes this worth 3 times the cost of the Lightstrip+ $70? I’m thinking it may just be better to buy three of those and do whatever I wish around the TV.

Asked 4 years ago by Fhue.

• A:Answer I know one of the features if the 7 color zones. depending on what is showing on the TV, the strip can show 7 different colors at once to match whats is on the screen. This light strip is more for people who have the Philip Hue sync box already.

  Answered 4 years ago by Andykapped

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Q: QuestionCan you use the light strip when you’re not watching tv through the hue app?

Asked 4 years ago by Anonymous.

• A:Answer You can, but it will only appear in app as ONE solid color/light. Philips has stated they are looking into future app and firmware updates that will allow us to control the different color zones of the strip independently.

  Answered 4 years ago by LanceChristophr

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Q: QuestionCan this be used just out of the box, like without the sync box? And it will just connect and show the colors as on the TV? These are so confusing!

Asked 4 years ago by Anonymous.

• A:Answer It will work as a standard lightstrip when connected to only a hue bridge. But if you want the gradation effect synced with your tv you need the sync hue play box which is another 230.00 dollars. You can also use the hue sync pc app if you are using it around a computer monitor. I mean it’s incredible when you have both... but is a 500 dollar investment.

  Answered 4 years ago by ChazVerified Purchase

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Q: QuestionAnyone actually tried to install the 75" strip on 65" TV? My concern is that, 75” strip overhang the two sides of 65" tv, which will cause color not match or line up. I want 75" coz I may upgrade my TV in near future. Thank you in advance.

Asked 4 years ago by oldcotton.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer Unfortunately that’s exactly what will happen. People have tried to get the next size up (usually to make up for the fact that it doesn’t cover the bottom side) and the colors end up being ever so slightly but sufficiently noticeably misaligned. I suggest wait until you’ve commit to upgrading your tv, otherwise go ahead and get a 65 for now if you think you can sell it when you do decide to upgrade. Hope this helps!

  Answered 4 years ago by TortillaJoe

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Q: QuestionWill this work without the HDMI box just using the Sync app on PC and Hue Bridge?

Asked 4 years ago by Paul.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer This will work without the sync box. All you have to do is download the Philips Hue Sync app to your computer. If you have a PC connected to your TV, and you are streaming your videos through the PC, the box is totally unnecessary.

  Answered 4 years ago by Tony

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Q: QuestionDo these work with the new gaming counsels?

Asked 3 years ago by carlos881672.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer Not sure yet, I have PS5 - but the HDMI Sync box that I bought directly from Phillips was defective. I have read that the gradient lights do work with new consoles, however are not yet compatible with HDMI 2.1 therefore you will not be able to maximize 4K resolutions @ 120Hz. I have the gradient lights installed now but just synced to the Hue app and it looks amazing - waiting for a new sync box to be able to test the immersion features. Best Buy has been great, Phillips/Signify the parent company has not. That’s all I’ll say for now - will update once I get a working Hue Sync box.

  Answered 3 years ago by PitBulletVerified Purchase

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Q: QuestionWould the 65 work on a 55? I'm potentially upgrading my TV at some point but not sure when yet.

Asked 4 years ago by Scotsman.

• A:Answer I believe it would. I have a 65 in tv and the 65 gradient strip. There is room around the TV for a larger strip. I would think the 55 tv would be ok with the 65 gradient strip.

  Answered 4 years ago by PilsVerified Purchase

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Q: QuestionCan I use 2 of these around a 120 inch diagonal projector screen? Will the hue sync app let me place one on the left (bottom, middle, and top) and one on the right (bottom, middle, and top)?

Asked 4 years ago by jophill6.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer Unfortunately no, they don’t allow you to put them side by side. Here’s a video explaining it https://youtu.be/wONayxL4xTY

  Answered 4 years ago by POTUS

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Q: QuestionI have a 70 inch tv so which length would u recommend the 65 or 75. Also if I wanted to watch normal tv or Netflix will the lights still sync to whatever I’m watching?

Asked 3 years ago by Nick.

• A:Answer Hello Nick, These lights don't go all around the TV. I have a 65" TV which I bought the lights for is and I still have around 4 inches on each side to the bottom. My suggestion is to buy the 75" and this way you will have more lighting coverage. Remember, you will need to buy the Hue Sync Box to have full functionality.

  Answered 3 years ago by HectorVerified Purchase

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Q: QuestionWill this work with a flush mounted TV like the Samsung Frame TV?

Asked 4 years ago by QWOP.

• A:Answer You need a 1 inch off the wall for it to work.

  Answered 4 years ago by ChrisVerified Purchase

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Q: Questioncan you reuse these on different surfaces or do the clips only stick to one surface?

Asked 4 years ago by questionpls.

• A:Answer You wouldn't be able to take the clips/guides off and immediately reattach them to something else, you would need to replace the double sided tape which is pretty simple overall if you ever had to move them.

  Answered 4 years ago by McScruffy

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Q: QuestionWhat is the exact length of the strip? (I am really wanting to try this on a 50".)

Asked 4 years ago by Jimmy.

• A:Answer Height 0.63 inch Length 85.2 inch Width 0.67 inch These specs I got from Philips directly. I hope this helps.

  Answered 4 years ago by TravisTragedy

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Q: QuestionI currently have a 65 LG CX and love the 65inch hue gradient. I was thinking of buying the LG 77inch C2 and wondering if the 75inch hue gradient would work? Since its 2 inches shorter I'm thinking it wont.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer Hi ye it will work I have an 85 inch tv just lower it a bit

  Answered 1 year ago by FranciscoLVerified Purchase

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Q: QuestionWhat is the difference between "White & Multi"? I see the "White" does "Multi" as well. So why the difference? I have a 75 inch Samsung Q series tv. The ONLY Hue Play Gradient lights available for a 75 inch tv is "White". Why is that? I want Multi

Asked 1 year ago by Anonymous.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer It is the same thing

  Answered 1 year ago by FranciscoLVerified Purchase

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Q: Questionhow important is having a white or off-white wall color behind the TV? My walls are a tan/khaki color.

Asked 2 years ago by David.

• A:Answer That doesn’t matter at all. These lights are awsome and can adapt in any background wall color. Check the pic, my walls are not white.

  Answered 2 years ago by extremplayer101Verified Purchase

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Q: QuestionI am interested in putting this in the trey of a game room. Can you connect multiple strands together?

Asked 2 years ago by TreyLighting.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer No you can not connect multiples together of this kind. It is made to hang around the back of your TV.

  Answered 2 years ago by DukesVerified Purchase

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Q: QuestionI have a 77" TV. Someone recommended I get the 65" light strip. Is this accurate? I don't think the 75" will overhang. Thoughts?

Asked 2 years ago by popcorn.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer No that's not accurate. The 75" is made for TV's 75 inches and larger so 75" should be perfect for your 77" TV.

  Answered 2 years ago by Cedric

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Q: QuestionCan I use the phillips hue gradiant 55" on an 65" TV? Any advice is appreciated

Asked 3 years ago by Sean.

• A:Answer i have the 65" gradient strip on my 65" inch TV and it fits really well. i'm thinking if you put the 55" strip on your 65" inch TV it might be a bit short and you may not be please with it since the colors don't go all the way down the sides. the other option would be if using the 55" inch, don't go out to the edge of the TV but rather in more of the back of the TV and it will get more of the sides. just a thought.

  Answered 3 years ago by ChristinaVerified Purchase

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Q: QuestionMy TV is mounted- cables are routed through wall behind the TV to a separate location in the room. Is there a way to extend the power cable? I see that it is only 1.5m. Secondly, I assume that the HDMI sync box connects to the LED lights via HDMI cable?

Asked 4 years ago by juicebox870.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer When it comes to extending the power cable, that is not an option currently. And when it comes to connecting, the lights do not connect to the sync box physically. The lights are connected to the sync box through the bridge wirelessly.

  Answered 4 years ago by Blackstone753Verified Purchase

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Q: QuestionHow much space is required at a minimum behind a mounted TV to use this? Is there an ideal amount of space above the minimum? I have a slim mount and trying to determine if this will work or if I need to get a new mount first.

Asked 2 months ago by HueFan.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance