Questions & Answers

Q: QuestionCan I control this smart plug with my phone?

• A:Answer Yes, you can control this smart plug remotely using your phone via Bluetooth.

Q: QuestionDoes this smart plug work with the Philips Hue Bridge?

• A:Answer Yes, this smart plug is compatible with the Hue Bridge, although it is sold separately.

Q: QuestionWhat is the voltage of this smart plug?

• A:Answer This smart plug has a voltage of 120 volts.

Q: QuestionIs there a warranty on this smart plug?

• A:Answer Yes, this product comes with a 2-year warranty for both parts and labor.

Q: QuestionHow much amperage does this smart plug support?

• A:Answer This smart plug supports up to 15 amperes.

Q: QuestionCan this plug be used outdoors? It doesn't specifically state that it's an indoor plug.

Asked 3 years ago by Michael.

• A:Answer I would probably only use this indoors. I do not think this is weather sealed or anything, would probably be risky to have it out in the elements.

  Answered 2 years ago by WagsVerified Purchase

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Q: QuestionCan you use an extension cord with this plug?

Asked 5 years ago by Plugless.

• A:Answer Yes, but it is a grounded plug so keep that in mind when selecting an extension cord.

  Answered 5 years ago by John

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Q: QuestionI need one to turn on and off my gas fireplace with electronic ignition. Can this be configured for “on / off” and no dimmer slider on the app?

Asked 5 years ago by Chris.

• A:Answer On the app the plug isnt on a slide. Its on/off

  Answered 5 years ago by TracieVerified Purchase

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Q: QuestionIs this Phillips - Hue Smart Plug Dimmable???

Asked 1 year ago by JamesR.

• A:Answer No, tested it today. It’s an on or off switch only.

  Answered 1 year ago by rAInbOwbrUteVerified Purchase

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Q: QuestionCan this work with 5 GZ? Spectrum has the modem / router run 5 GHZ for the first 15 feet, not good in townhouse

Asked 2 years ago by Steven.

Q: QuestionCan I dim non-hue lights with these?

Asked 3 years ago by Dimming.

• A:Answer No, it’s an on off switch only.

  Answered 1 year ago by rAInbOwbrUteVerified Purchase

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Q: QuestionWould plugging my garage door opener in to it be too much for it?

Asked 4 years ago by BevL.

• A:Answer Does your garage door plug into a standard outlet? If so it will be fine, because this plug is rated for the same voltage and amps as a standard outlet.

  Answered 4 years ago by BradVerified Purchase

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Q: QuestionCan this be used to turn an air conditioner on/off remotely?

Asked 4 years ago by Kristin.

• A:Answer The smart plug is rated for a maximum of 1800 watts. If the air conditioning unit does not exceed that wattage, it should work.

  Answered 4 years ago by Jim3000Verified Purchase

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Q: QuestionCan this be used with a power strip?

Asked 5 years ago by Johnstou.

• A:Answer Yes, either from the wall for the whole strip, or from one of the outlets on the strip but it is bulky and may cover other ports.

  Answered 1 year ago by rAInbOwbrUteVerified Purchase

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Q: QuestionDoes this smart plug work with a 5 GHz Only system?

Asked 1 year ago by BillG.

• A:Answer I use it to turn a lamp off and on at scheduled times. It works with the wifi in the house. I just plug it into a normal outlet. We got it because it works with the apple home kit on iphone.

  Answered 1 year ago by Anonymous

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