Questions & Answers

Name: Platinum™ - 308 LED Rechargeable LED Video Light - Black
Brand: Platinum™
SKU: 6403137
Price: 45.99 USD
Rating: 4.1 (202 reviews)

Platinum™ - 308 LED Rechargeable LED Video Light - Black

Model:: PT-DVL308C2; |
SKU:: 6403137

User rating, 4.1 out of 5 stars with 202 reviews.

Highly rated by customers for:

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Page Showing 1-17 of 17 questions

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QuestionWhen I Put the battery in it doesn't come on anymore why is that ? and yes its fully charged
Asked 8 years ago by sil.
- Answer It’s a faulty product, return it and try to get your money back. Do not exchange it like how I did only to get another faulty one .
  Answered 7 years ago by Django
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QuestionIs it possible to completely remove the tripod mount contraption from light assembly? I would like to use a ball-mount assembly with the light.
Asked 6 years ago by Mobius.
- Answer No, it’s fixed. Which sucks.
  Answered 6 years ago by Braulio
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QuestionI've only used this light several times, and the battery ran out of charge. Okay, that's cool. Then I completely charged it, and used it once again for about 5 minutes. I go to use it a few days later and it's completely dead. Does it run out that quick?
Asked 6 years ago by Battery.
- Answer it is absolute trash. I wasted my money on this, the battery it comes with is garbage and if you go to 0% sometimes it will not charge. had to buy a charger box and 2 giant batteries to make this thing work past 5-10 minutes. it overheats. it has a delicate lcd for the settings, and overall is just not good.
  Answered 6 years ago by kristoffe
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Questionmy light wont come on with the battery I left it to charge over night wont work only if I leave it plugged in
Asked 6 years ago by crash.
- Answer If you’re using the power cable to charge the battery, this won’t work. You need to use the dedicated battery charging dock that comes with the light. And you should never use the light with the power cable while the battery is in it. This will eventually fry your battery.
  Answered 6 years ago by Roobs
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Questionmagneto light green light doesn't turn on after charging for days
Asked 3 years ago by Confussed.
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QuestionLiterally only used this thing once last year...Battery is dead and appears not to charge (light stays green on charging unit). Light is only functional if I plug it in which isn't exactly an ideal situation as I'm not always by a power source.
Asked 5 years ago by wdanjou.
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QuestionHi, I only have light so there is the possibility to buy only one charger for this light
Asked 6 years ago by Anonymous.
- Answer Yes. But buy the battery’s charging dock, NOT the power cable that connects to the back of the light. If you buy the power cable instead of the dock, then use it that way but with the battery out.
  Answered 6 years ago by Roobs
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QuestionDoes this light charge by itself...... I have plugged it and it doesn't charge I'm using the external charger instead.
Asked 7 years ago by JRCISNEROS.
- Answer Using the power cable will not charge the battery. You need to use the battery charging dock for this.
  Answered 6 years ago by Roobs
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QuestionMy question is that I have the battery on the battery charge and its plug on the wall & the light is on and even when I take the battery off the charge light is still on. But when I put it back on the light the light won't turn on. Why is that?
Asked 7 years ago by yodayoshie.
- Answer the green light remains on, the red light means the battery is charging. Mine won't do crap! piece of junk
  Answered 7 years ago by charles
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QuestionI would like to know how I can order an extra battery charger and extra battery for this video light?
Asked 7 years ago by Lulu.
- Answer go to batteries plus thats where a get my replacement.
  Answered 3 years ago by Diego
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QuestionHOW CAN I ORDER A REMOTE
Asked 7 years ago by ROYAL.
- Answer Unit comes with a remote, however a replacement probably only through the manufacturer or by buying a second full unit.
  Answered 7 years ago by ipodlin
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Questionhow long a full charge battery last?
Asked 8 years ago by daniel.
- Answer At least 2 hours as it has lasted me over 2 hours so far.
  Answered 7 years ago by ipodlin
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QuestionCan you use this independently from a camera? As in set to the side, plugged in to light a scene?
Asked 8 years ago by Robert.
- Answer Yes, I attached mine to a light stand and have used both the battery and the charger to light videos and images.
  Answered 7 years ago by liluma
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QuestionDoes this work well with photograps??
Asked 8 years ago by Pau.
- Answer Yes, I used this light as a night photography light it works really well and way brighter than you think.
  Answered 8 years ago by Lnin
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QuestionAre there specs on the lumens this unit provides at full output? Thanks!!
Asked 8 years ago by cameraguy45.
- Answer No, I can't find it. Sorry.
  Answered 8 years ago by George
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QuestionI bought this light twice! I’m so mad the first time I only used it once and a month later I went to use it and the battery wouldn’t charge. I bought same light again and I am having the same problem again!
Asked 7 years ago by Danielle.
- Answer I have 4 of these and they’ve worked great. The thing is that you should NEVER use the light being powered by the power cable with the battery in it. This will fry the battery after a few times. Only ever charge the battery using the dedicated dock.
  Answered 6 years ago by Roobs
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QuestionAlthough my battery is fully charged, the light does not work unless it is plugged into the wall. What should I do?
Asked 7 years ago by mmitchell.
- Answer Same has happened to my product the battery is faulty
  Answered 7 years ago by Seveer4444
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Showing 1-17 of 17 questions

Questions & Answers

Platinum™ - 308 LED Rechargeable LED Video Light - Black

Q: QuestionWhen I Put the battery in it doesn't come on anymore why is that ? and yes its fully charged

Q: QuestionIs it possible to completely remove the tripod mount contraption from light assembly? I would like to use a ball-mount assembly with the light.

Q: QuestionI've only used this light several times, and the battery ran out of charge. Okay, that's cool. Then I completely charged it, and used it once again for about 5 minutes. I go to use it a few days later and it's completely dead. Does it run out that quick?

Q: Questionmy light wont come on with the battery I left it to charge over night wont work only if I leave it plugged in

Q: Questionmagneto light green light doesn't turn on after charging for days

Q: QuestionLiterally only used this thing once last year...Battery is dead and appears not to charge (light stays green on charging unit). Light is only functional if I plug it in which isn't exactly an ideal situation as I'm not always by a power source.

Q: QuestionHi, I only have light so there is the possibility to buy only one charger for this light

Q: QuestionDoes this light charge by itself...... I have plugged it and it doesn't charge I'm using the external charger instead.

Q: QuestionMy question is that I have the battery on the battery charge and its plug on the wall & the light is on and even when I take the battery off the charge light is still on. But when I put it back on the light the light won't turn on. Why is that?

Q: QuestionI would like to know how I can order an extra battery charger and extra battery for this video light?

Q: QuestionHOW CAN I ORDER A REMOTE

Q: Questionhow long a full charge battery last?

Q: QuestionCan you use this independently from a camera? As in set to the side, plugged in to light a scene?

Q: QuestionDoes this work well with photograps??

Q: QuestionAre there specs on the lumens this unit provides at full output? Thanks!!

Q: QuestionI bought this light twice! I’m so mad the first time I only used it once and a month later I went to use it and the battery wouldn’t charge. I bought same light again and I am having the same problem again!

Q: QuestionAlthough my battery is fully charged, the light does not work unless it is plugged into the wall. What should I do?

QuestionWhen I Put the battery in it doesn't come on anymore why is that ? and yes its fully charged

QuestionIs it possible to completely remove the tripod mount contraption from light assembly? I would like to use a ball-mount assembly with the light.

QuestionI've only used this light several times, and the battery ran out of charge. Okay, that's cool. Then I completely charged it, and used it once again for about 5 minutes. I go to use it a few days later and it's completely dead. Does it run out that quick?

Questionmy light wont come on with the battery I left it to charge over night wont work only if I leave it plugged in

Questionmagneto light green light doesn't turn on after charging for days

QuestionLiterally only used this thing once last year...Battery is dead and appears not to charge (light stays green on charging unit). Light is only functional if I plug it in which isn't exactly an ideal situation as I'm not always by a power source.

QuestionHi, I only have light so there is the possibility to buy only one charger for this light

QuestionDoes this light charge by itself...... I have plugged it and it doesn't charge I'm using the external charger instead.

QuestionMy question is that I have the battery on the battery charge and its plug on the wall & the light is on and even when I take the battery off the charge light is still on. But when I put it back on the light the light won't turn on. Why is that?

QuestionI would like to know how I can order an extra battery charger and extra battery for this video light?

QuestionHOW CAN I ORDER A REMOTE

Questionhow long a full charge battery last?

QuestionCan you use this independently from a camera? As in set to the side, plugged in to light a scene?

QuestionDoes this work well with photograps??

QuestionAre there specs on the lumens this unit provides at full output? Thanks!!

QuestionI bought this light twice! I’m so mad the first time I only used it once and a month later I went to use it and the battery wouldn’t charge. I bought same light again and I am having the same problem again!

QuestionAlthough my battery is fully charged, the light does not work unless it is plugged into the wall. What should I do?