Questions & Answers

Q: QuestionWill this work with my Android Samsung s8 phone?

Asked 4 years ago by Anonymous.

• A:Answer This card reader is compatible with most USB-C devices.

  Answered 4 years ago by Platinum Customer Care

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Q: QuestionIs this compatible with MacBook Air M2, which has Thunderbolt USB 4 ports?

Asked 2 years ago by SistyU.

• A:Answer Hello SistyU. This card reader is designed and compatible with iMac, iPad, Windows and USB-C devices. Mary II Platinum Customer Support

  Answered 2 years ago by Platinum Customer Care

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Q: QuestionWill this work with an s22 Ultra if so how can I make it work. Im having trouble trying to view the stuff I have on the micro sc card.

Asked 2 years ago by Marvin.

• A:Answer Hi Marvin, You can access all the files of your microSD by inserting the card into the slot and attaching the accessory to your Galaxy S22 device via USB-C. Platinum Products Lisa

  Answered 2 years ago by Platinum Customer Care

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Q: QuestionMy Z Fold 3 won't bring it up on my files. Any help would be appreciated.

Asked 3 years ago by Fs14.

• A:Answer I don't really have an answer, other than to say that I also have a Galaxy Z Fold3 and it works perfectly on my phone. Go to Settings>Apps>My Files. Tap "Open" (at bottom of screen). Tap "USB Storage" Tap "DCIM". If you've already solved the issue, maybe this will help someone else.

  Answered 3 years ago by WMMC

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Q: QuestionWill this read a CaC card?(military I.d)

Asked 2 years ago by 56678.

• A:Answer This reads SD and Micro SD cards, so no it will not read that kind of card.

  Answered 2 years ago by InzeTikVerified Purchase

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Q: Questionwill this read a sim card for phones?

Asked 3 years ago by Anonymous.

• A:Answer No, this card reader does not work for SIM cards.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionWill it work with my HP pavilion?

Asked 3 years ago by Anonymous.

• A:Answer Yes. That's what I'm using it with.

  Answered 3 years ago by DAFIVerified Purchase

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Q: QuestionWill this work with Samsung S10e phone

Asked 1 year ago by Miky.

• A:Answer Hi Miky, This card reader is compatible with most USB-C devices, so if your Samsung S10 phone has USB-C type then this will work. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 800-499-3964 for further assistance. Platinum Products Nikki https://www.bestbuy.com/site/best-buy-brands/platinum/pcmcat369700050000.c?id=pcmcat369700050000

  Answered 1 year ago by Platinum Customer Care

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Q: QuestionI have a Samsung s22,I want to use this to see my hunting pics from my trail cam...will this work?

Asked 1 year ago by Jeff.

• A:Answer Pic is from my S22. Card is from my Nikon D610. The phone recognizes the card as USB storage. All the best!

  Answered 1 year ago by ACinDCVerified Purchase

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Q: QuestionWhere is this product manufactured, where is it coming from?

Asked 1 year ago by Anonymous.

• A:Answer Made in China

  Answered 1 year ago by ACinDCVerified Purchase

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Q: QuestionLooking to see if this would work with the iPad 9th Generation, if not what would you recommend? Thanks

Asked 1 year ago by doctirado.

• A:Answer Hello doctirado, This card reader is compatible with an iPad that has USB-C. For more questions and product support you may contact our customer service at 1-(800)-499-3964 Monday to Saturday 8am - 9pm CST. Chelsea Platinum Support

  Answered 1 year ago by Platinum Customer Care

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Q: QuestionUsing a sandisk 256 in a dji drone..my phone is a galaxy s13..can i get the sd card info to my phone and send it

Asked 2 years ago by Drummerboy.

Q: QuestionCan I copy pics onto sd card with this. Plugged into my laptop reading off of an external cd/dvd player cd

Asked 2 years ago by Anonymous.

• A:Answer Just tried it on my old HP Pavilion running windows 11. It see the device as a USB but loads the SD card as a drive. So - you can do why you asked.

  Answered 1 year ago by ACinDCVerified Purchase

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Q: QuestionDoes this work with an iPod?

Asked 2 years ago by Julie.

Q: Questiondoes this work with iPhone 14?

Asked 2 years ago by Anonymous.

• A:Answer Hi There, Yes, this will work with your Iphone 14. Platinum Products Lisa

  Answered 2 years ago by Platinum Customer Care

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Q: QuestionDoes the product work on Android phones? If not please advise which one does.

Asked 2 years ago by screwge.

• A:Answer If the c phone is USB C, yes

  Answered 2 years ago by steveVerified Purchase

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Q: QuestionCan this be read to a smart tv?

Asked 2 years ago by Nanu.

• A:Answer You would need a USB to USB C adapter, This reader is USB C and I know of no smart TV with USB C. Not yet anyway

  Answered 2 years ago by steveVerified Purchase

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Q: QuestionIs this compatible with an IPad 11 Pro?

Asked 2 years ago by KATH.

• A:Answer If it has usb c, as a matter of fact it says on the box "for Apple products" although I use it for a windows machine

  Answered 2 years ago by steveVerified Purchase

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Q: QuestionWill this work with a HP Envy 360?

Asked 2 years ago by Ray.

Q: Questionare they read/write to card

Asked 2 years ago by Anonymous.

• A:Answer Yes, simultaneously read and write on two separate cards. Rudson S.| Best Buy Support. https://www.bestbuy.com/

  Answered 2 years ago by Platinum Customer Care

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