Questions & Answers

Name: Plustek - ePhoto Z300 Photo Scanner - Blue
Brand: Plustek
SKU: 6438410
Price: 199.99 USD
Availability: InStock
Rating: 4.7 (71 reviews)

Plustek - ePhoto Z300 Photo Scanner - Blue

Model:: EPHOTOZ300; |
SKU:: 6438410

User rating, 4.7 out of 5 stars with 71 reviews.

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QuestionWhat is the largest scan size?
Asked 4 years ago by Diane.
- Answer Page size, 8 1/2 x 11
  Answered 4 years ago by Patrick
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QuestionWireless? Compatible with HP Windows?
Asked 4 years ago by Paa.
- Answer It is not wireless. And yes it is compatible with Windows.
  Answered 4 years ago by Patrick
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QuestionCan photos be saved to Google photos or only to a folder on your computer?
Asked 2 years ago by Ash.
- Answer The ePhoto Z300 must be connected to either a PC or a Mac. You can upload to Google Drive and then copy your photos into Google Photos, or copy photos from your PC to Google Photos, but you can't upload directly to Google Photos using the ePhoto software.
  Answered 2 years ago by Plustek US
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QuestionI'm planning on returning this even though I love how it scans the pictures. However, I can't find them when I TRY to save them. I want to put them all into one folder on a flash drive or my computer and then later download them. How?
Asked 2 years ago by porkat.
- Answer Please visit Plustek.com and either visit the ePhoto Z300 product page and watch the tutorial videos, or contact our support team using the chat window in the lower right side of the page. The technicians can log into your computer and show you how to save images and/or troubleshoot any issues. You can also call our support team at 714-670-7713 option 1. Support is available from 6am - 5:30 PM PST.
  Answered 2 years ago by Plustek US
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QuestionWill this scanner work with an ipad?
Asked 3 years ago by Christine.
- Answer The ePhoto Z300 works with both Windows and Apple computers. It does not work with Apple or Android devices.
  Answered 3 years ago by Plustek US
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Questionwhat is the smallest photo that can be scanned? I have some old ones that are 2 5/8 x 3 1/2.
Asked 3 years ago by Gus.
- Answer The minimum size photo that can be scanned is 1" x 1".
  Answered 3 years ago by Plustek US
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QuestionDoes this scan to .jpg?
Asked 3 years ago by Torismom.
- Answer Yes. Best photo scanner I’ve ever bought. You can scan documents and photos to different formats. My favorite is .pdf. Photos can be cleaned up and restored with built in software. I love it!
  Answered 3 years ago by Vanner
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QuestionDo you have the option prior to scanning to name/label the "YEAR" of the photos being scanned that would file into my iPhotos library chronologically? I want photos scanned from the 80's in the first part of my iPhoto library not in current section.
Asked 3 years ago by SUEO.
- Answer You can set any alphanumeric file name prefix you like. But you need to set it before you scan.
  Answered 3 years ago by Plustek US
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QuestionCan you insert a thumb drive into the USB to upload the photos there? Or do you have to hook to a computer to do that?
Asked 3 years ago by suzq.
- Answer You need to hook it up to a computer. But after scanning, you can choose the drive you want to save it to, in which case you can save it to a USB flash drive.
  Answered 3 years ago by LisaM
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QuestionDoes this only scan 4x6 photos? or will it scan larger than 4x6 photos (example 8x10 photos)?
Asked 1 year ago by TT.
- Answer Yes it will. I have scanned larger than 8x10 photos and it was sideways. But with a click of the button, the pic is right side up on my screen
  Answered 11 months ago by JohnM
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QuestionNothing is mentioned in the description about the resolution. What is it?
Asked 1 year ago by BigIrene.
- Answer You can choose between 300 dpi or 600 dpi. I don't really notice the difference to be honest but the 600 takes up quite a bit more memory on my hard drive.
  Answered 11 months ago by JohnM
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QuestionI have a MacBook Air. Am I able to download software to my computer? Also, can I save photos directly to an external hard drive?
Asked 1 year ago by LM23.
- Answer Yes and yes.
  Answered 1 year ago by Anonymous
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QuestionI have scanned over 1000 pictures with no issues. Recently the scanner is scanning the pictures with a black space surrounding the picture. I recalibrated the scanner and that did not help. What is causing the scanner to do this?
Asked 1 year ago by Crystal75.
- Answer Make sure you clean the sensor area and the black strip opposite the sensor and then recalibrate. You must clean and recalibrate the scanner. By the way, you can visit the Plustek website and click on the Chat window in the lower right corner and chat with our technicians Monday - Friday.
  Answered 1 year ago by Plustek US
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QuestionCan it download to a USB stick?
Asked 2 years ago by Gordon.
- Answer The ePhoto Z300 scanner must be connected to a PC or Macintosh computer. But once it is connected to a computer, yes it can save the images to a USB drive.
  Answered 2 years ago by Plustek US
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QuestionCan I use my ePhoto Z300 Scanner on both of the computers in my house, i.e., can I install the software on my mac and my husband's PC?
Asked 2 years ago by Molly.
- Answer Yes absolutely! You can download both Mac and PC versions of the software from our website at no cost.
  Answered 2 years ago by Plustek US
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QuestionDoes the software come on a disk or do you download through a website?
Asked 2 months ago by Aly.
- Answer You can download the software from our website: https://plustek.com/us/products/film-photo-scanners/ephoto-z300/support.php
  Answered 2 months ago by Plustek US
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QuestionCan I make a slideshow? What is the file extension?
Asked 3 months ago by Anonymous.
- Answer Yes you can make a slideshow with your scanned photos. The slideshow is saved in MP4 format.
  Answered 3 months ago by Plustek US
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QuestionIs the Plustec e Photo Z300 compatible with a Surface 7? I can't get it to scan to mine.
Asked 5 months ago by Cat.
- Answer This scanner is compatible with Intel-based PCs. Apple computers with both Intel and Apple Silicon are also compatible. The Surface 7 uses a Snapdragon CPU so it is not compatible.
  Answered 4 months ago by Plustek US
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QuestionHow easy would it be to get the photos scanned onto Google Photos? What would the process be to get them on your phone?
Asked 10 months ago by zcmk.
- Answer You can set Google Photos to automatically back up the scanned photos on your PC or Mac. Then you set the ePhoto software to scan to the folder that Google Photos is backing up. From there it's automatic. Anything you scan will be uploaded to Google Photos. See this for complete details: https://support.google.com/photos/answer/6193313?hl=en&co=GENIE.Platform%3DDesktop
  Answered 10 months ago by Plustek US
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QuestionDoes it connect to usb adapter
Asked 11 months ago by Eric.
- Answer Yes it does
  Answered 11 months ago by JohnM
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Showing 21-40 of 59 questions

Questions & Answers

Plustek - ePhoto Z300 Photo Scanner - Blue

Q: QuestionWhat is the largest scan size?

Q: QuestionWireless? Compatible with HP Windows?

Q: QuestionCan photos be saved to Google photos or only to a folder on your computer?

Q: QuestionI'm planning on returning this even though I love how it scans the pictures. However, I can't find them when I TRY to save them. I want to put them all into one folder on a flash drive or my computer and then later download them. How?

Q: QuestionWill this scanner work with an ipad?

Q: Questionwhat is the smallest photo that can be scanned? I have some old ones that are 2 5/8 x 3 1/2.

Q: QuestionDoes this scan to .jpg?

Q: QuestionDo you have the option prior to scanning to name/label the "YEAR" of the photos being scanned that would file into my iPhotos library chronologically? I want photos scanned from the 80's in the first part of my iPhoto library not in current section.

Q: QuestionCan you insert a thumb drive into the USB to upload the photos there? Or do you have to hook to a computer to do that?

Q: QuestionDoes this only scan 4x6 photos? or will it scan larger than 4x6 photos (example 8x10 photos)?

Q: QuestionNothing is mentioned in the description about the resolution. What is it?

Q: QuestionI have a MacBook Air. Am I able to download software to my computer? Also, can I save photos directly to an external hard drive?

Q: QuestionI have scanned over 1000 pictures with no issues. Recently the scanner is scanning the pictures with a black space surrounding the picture. I recalibrated the scanner and that did not help. What is causing the scanner to do this?

Q: QuestionCan it download to a USB stick?

Q: QuestionCan I use my ePhoto Z300 Scanner on both of the computers in my house, i.e., can I install the software on my mac and my husband's PC?

Q: QuestionDoes the software come on a disk or do you download through a website?

Q: QuestionCan I make a slideshow? What is the file extension?

Q: QuestionIs the Plustec e Photo Z300 compatible with a Surface 7? I can't get it to scan to mine.

Q: QuestionHow easy would it be to get the photos scanned onto Google Photos? What would the process be to get them on your phone?

Q: QuestionDoes it connect to usb adapter

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QuestionWhat is the largest scan size?

QuestionWireless? Compatible with HP Windows?

QuestionCan photos be saved to Google photos or only to a folder on your computer?

QuestionI'm planning on returning this even though I love how it scans the pictures. However, I can't find them when I TRY to save them. I want to put them all into one folder on a flash drive or my computer and then later download them. How?

QuestionWill this scanner work with an ipad?

Questionwhat is the smallest photo that can be scanned? I have some old ones that are 2 5/8 x 3 1/2.

QuestionDoes this scan to .jpg?

QuestionDo you have the option prior to scanning to name/label the "YEAR" of the photos being scanned that would file into my iPhotos library chronologically? I want photos scanned from the 80's in the first part of my iPhoto library not in current section.

QuestionCan you insert a thumb drive into the USB to upload the photos there? Or do you have to hook to a computer to do that?

QuestionDoes this only scan 4x6 photos? or will it scan larger than 4x6 photos (example 8x10 photos)?

QuestionNothing is mentioned in the description about the resolution. What is it?

QuestionI have a MacBook Air. Am I able to download software to my computer? Also, can I save photos directly to an external hard drive?

QuestionI have scanned over 1000 pictures with no issues. Recently the scanner is scanning the pictures with a black space surrounding the picture. I recalibrated the scanner and that did not help. What is causing the scanner to do this?

QuestionCan it download to a USB stick?

QuestionCan I use my ePhoto Z300 Scanner on both of the computers in my house, i.e., can I install the software on my mac and my husband's PC?

QuestionDoes the software come on a disk or do you download through a website?

QuestionCan I make a slideshow? What is the file extension?

QuestionIs the Plustec e Photo Z300 compatible with a Surface 7? I can't get it to scan to mine.

QuestionHow easy would it be to get the photos scanned onto Google Photos? What would the process be to get them on your phone?

QuestionDoes it connect to usb adapter