Questions & Answers

Q: QuestionCan you store/save the photos digitally as well?

Asked 6 years ago by DigitalPhotos.

• A:Answer This is an analog camera so it only takes instant photos. There is no digital image saved. However, after your Polaroid photo develops, you can use the Polaroid Originals app to scan it and save a digital copy.

  Answered 6 years ago by Polaroid Support

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Q: QuestionHow long does it take for the photo to develop?

Asked 6 years ago by Bill.

• A:Answer It would take 5 to 15 minutes for the picture to develop.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat are the benefits of the OneStep+ compared to the Now? What are the full Bluetooth features and what can I control?

Asked 4 years ago by Will.

• A:Answer The Now camera is a classic point and shoot style camera with autofocus. The OneStep+ camera does not have autofocus, but has two lenses (one for portrait photos and one for landscape). The OneStep+ can work in conjunction with our app via Bluetooth, whereas the Now cannot. The app allows you to control the OneStep+ from your phone, to remote trigger the shutter button, do double exposures, make light paintings, and lastly to give you manual controls over shutter speed and aperture.

  Answered 4 years ago by Polaroid Support

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Q: QuestionIs this the camera with Bluetooth of not which one has it

Asked 5 years ago by Hahaha.

• A:Answer Yes, the OneStep+ camera has Bluetooth capabilities.

  Answered 5 years ago by Polaroid Support

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Q: QuestionWhat happens to the eyes of the people you are taking pictures of when the flash is used?

Asked 6 years ago by Anonymous.

• A:Answer Analog cameras don't have red eye reduction so depending on the angle of your subjects and whether they are looking directly at rhe flash, there may be some red eye reflection.

  Answered 6 years ago by Polaroid Support

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Q: QuestionIs there a cheaper film option for this camera? Maybe a generic brand available?

Asked 5 years ago by MaeBelle.

• A:Answer There is no generic brand film available for this camera. Polaroid is the only manufacturer for film for the OneStep+ camera. You can use either i-Type film or 600 film in the OneStep+ camera.

  Answered 5 years ago by Polaroid Support

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Q: QuestionDoes it connect to bluetooth

Asked 5 years ago by Anissa.

• A:Answer Yes, this camera connects to your smartphone via Bluetooth, which allows you to control the camera remotely from your phone for fun features like remote shutter button, double exposure and more.

  Answered 5 years ago by Polaroid Support

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Q: QuestionWill Bes Buy offer the black edition of the one step plus?

Asked 5 years ago by Paige.

• A:Answer I would recommend checking with your local Best Buy location for stock availability.

  Answered 5 years ago by Polaroid Support

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Q: QuestionWhat size are the pictures

Asked 5 years ago by Erica.

• A:Answer Format: 4.2” x 3.5” (107 mm x 88 mm). Image area: 3.1” x 3.1” (79 mm x 79 mm)

  Answered 5 years ago by Polaroid Support

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Q: QuestionHow big are the pictures?

Asked 5 years ago by Kk.

• A:Answer Format: 4.2” x 3.5” (107 mm x 88 mm). Image area: 3.1” x 3.1” (79 mm x 79 mm)

  Answered 5 years ago by Polaroid Support

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Q: QuestionWhat size are the pictures?

Asked 5 years ago by Shuntel.

• A:Answer Format: 4.2” x 3.5” (107 mm x 88 mm). Image area: 3.1” x 3.1” (79 mm x 79 mm).

  Answered 5 years ago by Polaroid Support

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Q: QuestionHow many megapixels is this camera?

Asked 6 years ago by Treasury.

• A:Answer This is an analog instant film camera and not a digital camera, so it does not measure in megapixels. This camera allows you to take one-of-a-kind real instant photos that you can hold in your hand.

  Answered 6 years ago by Polaroid Support

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Q: QuestionWhat causes film not to eject the cover sheet

Asked 3 years ago by Stan.

Q: QuestionMy recently purchased Polaroid camera is not working new film put in

Asked 3 years ago by Stan.

Q: QuestionDoes this Polaroid need to be charged?

Asked 3 years ago by Stan.

• A:Answer yes, they say the charge lasts 2 packs of film, but I usually charge it every pack.

  Answered 3 years ago by susanna

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Q: Questionwhere can i possibly go to fix my polaroid 1+

Asked 3 years ago by PrsOg.

• A:Answer Please contact our customer service team for assistance with your camera at usa (at) polaroid (dot) com.

  Answered 3 years ago by Polaroid Support

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Q: QuestionCan this model attach to a tripod?

Asked 4 years ago by Tomkins.

• A:Answer Yes, the OneStep+ camera has a tripod mount.

  Answered 4 years ago by Polaroid Support

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Q: Questioncan this use the mini wallet size film also?

Asked 4 years ago by chrisp1.

• A:Answer No, mini film will not work in the OneStep+ camera. Only Polaroid i-Type film or Polaroid 600 film will work in the OneStep+ camera.

  Answered 4 years ago by Polaroid Support

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Q: QuestionDoes this come with the scan memory disc

Asked 4 years ago by Me54321.

• A:Answer This is an analog film camera, not a digital camera. It does not work with a memory card or disc.

  Answered 4 years ago by Polaroid Support

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Q: QuestionWhy cant I order this online? Its asking me to pick up from a store...

Asked 4 years ago by RK.