Questions & Answers

Q: QuestionIs the bass better than a Samsung bass..

Asked 5 years ago by JohnP.

• A:Answer Yessssssss

  Answered 5 years ago by BillyHVerified Purchase

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Q: QuestionJust got this a few days ago. Sub makes a popping sound occasionally and wondering if i set it up wrong or if there is a fix for this problem? Thanks in advance

Asked 5 years ago by Mikeadoo.

• A:Answer Haven’t had any trouble poke has been really helpful

  Answered 5 years ago by KellyVerified Purchase

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Q: QuestionDoes the arc hdmi to an eArc hdmi carry the sound and picture? I don't want to have to use an optical wire.

Asked 5 years ago by Melvin.

• A:Answer Yes, that’s how I have mine set up.

  Answered 5 years ago by Caine239Verified Purchase

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Q: QuestionDo have trad in program

Asked 5 years ago by Get.

• A:Answer ? No

  Answered 5 years ago by Fred

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Q: QuestionREAR SPEAKERs.I got this sound bar not too long ago. I’m looking to buy the rear speakers (one of the reasons why I got it). But now is imposible to find them.. where can I get them? SR1.or do you guys have anything similar that works with this soundbar?

Asked 5 years ago by Alex.

• A:Answer https://www.polkaudio.com/products/sr1

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionI'm wanting to connect a bluetooth turntable to my soundbar but would like to know if the soundbar uses Aptx bluetooth profile or just A2DP.

Asked 5 years ago by BigARB.

Q: Questioncan't hook up to my internet network.

Asked 5 years ago by kurt.

• A:Answer You'll need to download the google home app and follow the process of setting that up first. Make sure the soundbar is powered on during the setup. From there, the app will connect the soundbar to the network and update the firmware. Once the firmware is updated the soundbar will restart, my sound didn't come on automatically. I had to change sources to have the audio come back on. So during the firmware upgrade, it doesn't remember what audio source you were on before the upgrade. Hope this helps.

  Answered 5 years ago by StephCalla

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Q: QuestionDoes this soundbar have Alexa built in?

Asked 5 years ago by Anonymous.

• A:Answer No its connected to your TV and If you have Fire TV stick you can control the sound there through Alexa

  Answered 5 years ago by LuvitVerified Purchase

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Q: QuestionWill it work on a 50 inch Sharp Roku?

Asked 5 years ago by dcl.

• A:Answer Yes, it works great. HMDI-CEC port should be used and all CEC functions enabled in the TV menus.

  Answered 5 years ago by NickVerified Purchase

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Q: QuestionDoes this unit adjust the dialog volume in accordance with how the tv program or blueray DVD volume changes up and down.I have a LG nano 65 inch flat screen TV and also have Amazon Alexa unit in the home.

Asked 5 years ago by Anonymous.

• A:Answer Yes, the POLK MAGNIFI MAX MAXIMUM-PERFORMANCE does adjust the dialog volume independently of the background volume. We installed our unit about a month ago and have been using the feature from day one.

  Answered 5 years ago by CharlestonSCBillVerified Purchase

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Q: QuestionIs it possible to add rear speakers...preferably wireless?

Asked 5 years ago by MikeY1.

• A:Answer Yes, they're called polk audio SR1 this is your only option.

  Answered 5 years ago by JohnVerified Purchase

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Q: QuestionHow far away should subwoofer sit

Asked 5 years ago by subwoofer.

• A:Answer I set mine directly to the right of my tv stand, about half a foot away.

  Answered 5 years ago by Meezy96

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Q: QuestionJust purchased the 3.1 system and it has one light on the back for the wireless sub and the other light says rear surround, where can I purchase the matching speaker And what model are they?

Asked 5 years ago by Jc.

• A:Answer https://www.polkaudio.com/products/sr1

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this work with a pair of Polk Omni SR2 Wireless speakers for surround sound?

Asked 5 years ago by Ray.

• A:Answer Yes you can buy the sr2 surround speakers and they will connect.

  Answered 5 years ago by HuskerfanA

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Q: Questioncan you hook up rear wireless speakers

Asked 5 years ago by Anonymous.

• A:Answer Yes. Polk makes the SR1 surround speakers to complete the set.

  Answered 5 years ago by Dragonrydr

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Q: QuestionCan I connect my rechargeable Omni S2 Bluetooth speakers to this

Asked 5 years ago by Dave.

• A:Answer You can only connect the rear speakers that natively go with this speaker combo.

  Answered 5 years ago by TonyVerified Purchase

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Q: QuestionI bought this soundbar and love it but when I listen to a concert video the sound seems low and not crisp. PLEASE HELP. I even have the volume tuned up and it still doesnt seem crisp and loud like when its in Movie or sports mode. Any suggestions ?

Asked 5 years ago by Gerard.

• A:Answer try unplugging everything for a hour or two and try plugging everything into a surge protector. Phillips. or especially monster because of the quality of the wiring and the clean power

  Answered 5 years ago by silverVerified Purchase

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Q: QuestionHi, I bought this soundbar a few months ago. Out of nowhere, I noticed a high-pitched whining sound only when the channel is on AUX. I tried replugging and everything. Nothing seems to help. How do I go about fixing this?

Asked 5 years ago by Lew.

• A:Answer try unplugging everything for a few hours or so or at least 30 to 45 minutes and try plugging everything into a digital or home theater type surge protector especially monster surge because it has clean power or Phillips. and these brands have the highest higher quality wiring. and Philips surge protectors

  Answered 5 years ago by silverVerified Purchase

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Q: QuestionDoes this sound bar support video pass through to a projector?

Asked 5 years ago by Ploofr.

• A:Answer Not sure if it supports video as well

  Answered 5 years ago by NoneVerified Purchase

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Q: QuestionIf I have my soundbar connected to my wifi through the google app on my tablet, how do I tell the soundbar to perform an update? I want to add the surround speakers from amazon.

Asked 5 years ago by Melvin.

• A:Answer According to the manual, if you add it to you Google Home it will automatically update.

  Answered 5 years ago by EmJay

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