“I have not been able to program the tv remote to the sound bar...have a brand new LG 4K 65" and the steps I followed did not program the tv remote...any suggestions? otherwise Imight have to return it and get something that works”
Answer This Question
1-3 of 3 Answers
I have the same LG TV. Remote will not work as the LG uses IT/Bluetooth technology. I was able to program my cable remote; however. Still, it loses connection at least once per night. Purchased last week and now see it's $200 off. It's going back next week.
Sorry, there was a problem. Please try again later.I had the exact same experience and wrote about it in my review I just left. The Polk manual and even the official YouTube video from Polk did NOT seem to help. Luckily my Samsung UN55KU6300FXZA TV software has a special "Universal Remote" setup feature in the TV menu. In the menu I was able to search for Polk under home theater and the Samsung TV remote finally worked controlling the Polk Soundbar. However, you said you had an LG TV so I am not sure your TV has the same features/software as the Samsung, though it sounds new. I did not like using the TV AND Soundbar remote, one remote is much easier. Oh, I forgot to mention there is a feature on the Polk Soundbar to erase any previously programmed codes. I tried this and it did not work, but I can see this potentially being needed if you purchased an open box or returned unit.
Sorry, there was a problem. Please try again later.Make sure the sound bar is on the source labeled "Opt 1"
Sorry, there was a problem. Please try again later.