Questions & Answers

Q: QuestionDoes this item come with warranty from power a?

Asked 2 years ago by Abbas.

Q: QuestionDoes this controller work well on windows 11?

Asked 2 years ago by sk8erkenny.

• A:Answer This controller is made plug and play and should work well. If you need further assistance, please submit a claim to our support page below. Thank you! https://www.powera.com/support/submit-case-request/

  Answered 2 years ago by PowerA Team

  
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Q: QuestionWhere can I buy a replacement charger if I broke the one it came with?

Asked 2 years ago by Fredo.

• A:Answer You can visit powera.com/support and submit a support request form for customer service to help you find the replacement part you are looking for.

  Answered 2 years ago by PowerA Team

  
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Q: QuestionI want to use this controller on a acer nitro 5 gaming laptop. Compatible? Work well? Thanks!

Asked 3 years ago by Toledo.

• A:Answer Yes, works with windows and xbox one.

  Answered 3 years ago by vnvfan

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Q: QuestionCan you buy the removable button pack separately?

Asked 3 years ago by Mac.

• A:Answer yes, you can.

  Answered 2 years ago by Benny710

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Q: QuestionWhen will this controller be available to buy again?

Asked 3 years ago by Isac.

• A:Answer Discontinued and replaced as far as i know

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionIs this controller compatible with Astro a50 headphones?

Asked 3 years ago by Tyler.

• A:Answer not sure, but you could always try it.

  Answered 2 years ago by Benny710

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Q: QuestionDoes the geek squad accidental warranty cover the plastic of the pro pack breaking?

Asked 3 years ago by StewBoi.

Q: QuestionWhat is the cord name just in case the cord breaks?

Asked 3 years ago by Des.

• A:Answer Doubtful. It is a micro to whatever the xbox safe disconnect is. The cable seems well made and wjth the disconnect damage is unlikely. A replacement is probably only available from the manufacturer

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionCan the extra buttons be ramapped on steam to any keyboard key I want? It seems pointless to only be able to remap the buttons to already existing buttons on the front.

Asked 3 years ago by anthonyl.

• A:Answer No it’s only for the current controller buttons. Like you can put the a button to the back bumper to make jumping easier and that kinda thing

  Answered 1 year ago by ClintonVerified Purchase

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Q: QuestionWhat do I do if my sound randomly stops on my controller? It doesn’t let me update my controller and I can hear anything but my own mic

Asked 3 years ago by Frostyy.

Q: QuestionAre you able to change the back paddles with different ones, I have 2 sets of elite paddles and a set of scuff paddles. Just wondering if any of those will fit. For some reason I like to change paddles every so often for my hands

Asked 3 years ago by Dean.

• A:Answer Im positive they are not swappable. Learn to 3d print and you can have anything.

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionCan I connect it to my phone to play ?

Asked 3 years ago by Gameboy101.

• A:Answer No

  Answered 3 years ago by Psyk0zis

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Q: QuestionDoes the controller come in new or pre owned condition?

Asked 3 years ago by Anonymous.

• A:Answer My controller came brand new.

  Answered 3 years ago by Melrah

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Q: QuestionI have my controller connected and the small led light is on however i cant navigate my xbox at all is there something im missing or did i get a defective product

Asked 3 years ago by SOBY.

• A:Answer the same thing happened to me, I used my original remote to turn on and navigate to settings, devices ,controls update,then add the new remote. the led showes there is power and remote is on.

  Answered 3 years ago by panda

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Q: QuestionDoes this controller work on xbox one s

Asked 4 years ago by JT.

• A:Answer Yes it does

  Answered 4 years ago by AndrewE

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Q: QuestionIs it worth sacrificing the usability of a wireless controller for the paddles? Was looking around for a wireless controller with paddles but couldn't find one under $100.

Asked 4 years ago by GGGG.

• A:Answer 100% if you’re good with the 10ft cord

  Answered 4 years ago by KjrdVerified Purchase

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Q: QuestionI assume this is not compatible with Astro A40 with M80 mixamp? Would just have to use the A40s with the 3.5 cable?

Asked 4 years ago by Toscrazy.

• A:Answer You want a wireless headset. PowerA Fusion Pro aux port is trash

  Answered 3 years ago by MerkNowitzki41

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Q: QuestionThe top right paddle on my fusion pro controller won't map any buttons I choose. It was working when I bought it brand new a week ago.. Any solutions?

Asked 4 years ago by Steez4Sale.

• A:Answer I would recommend to look a the manual it came with it will tell you how to properly take care of it.

  Answered 4 years ago by AndrewE

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Q: QuestionHey I was wondering if you can connect it to an Xbox One and if you can how can you connect it because I havent seen the cable yet

Asked 4 years ago by Drifty.

• A:Answer It's a wired controller. Should come with micro USB cord

  Answered 3 years ago by MerkNowitzki41

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