Questions & Answers

Q: QuestionAre there any ads on YouTube with this Premium offer?

• A:Answer No, this YouTube Premium offer provides an ad-free experience across multiple devices, including mobile, desktop, and enabled TVs.

Q: QuestionCan I play videos in the background with this subscription?

• A:Answer Yes, background play is a feature of YouTube Premium, allowing videos to continue playing even when you open other apps.

Q: QuestionWhat is included with this YouTube Premium offer?

• A:Answer This offer includes one month of YouTube Premium for free, followed by a 50% discount for the next two months of subscription.

Q: QuestionCan I listen to music without ads with this subscription?

• A:Answer Yes, YouTube Music allows you to explore music ad-free, offline, and even with the screen locked.

Q: QuestionDoes YouTube Premium allow me to download videos?

• A:Answer Yes, you can download videos and watch them offline when you have limited data or no internet access.

Q: QuestionHow long is the discount on YouTube Premium valid for?

• A:Answer New subscribers get a 50% discount on the YouTube Premium subscription for two months after the initial free month.

Q: QuestionI've never subscribed before. My grandson wants a year of you tube premium as a gift for christmas. Can I get this deal and pay for it for him, even though he has subscribed in the past? And how do I purchase it as a gift that he can redeem?

Asked 7 months ago by Joni.

• A:Answer Hello! That's so thoughtful of you to gift your grandson a year of YouTube Premium. Regarding your question, the deal is available for new subscribers, but I can check if there are any alternative options for existing subscribers. To purchase a gift subscription, you can follow these steps: 1. Go to the YouTube Premium website. 2. Click on 'Gift' and select the plan you'd like to purchase. 3. Enter your grandson's email address, and he'll receive a gift code to redeem his subscription. Please note that the recipient must have a Google account to redeem the gift code. If you have any further questions or need assistance, feel free to ask

  Answered 7 months ago by LisaAnnVerified Purchase

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Q: QuestionWhy did YouTube charge my card $1 when I redeemed the "free" trial?

Asked 7 months ago by Coconut.

• A:Answer They ran to check your card was good it falls off that way they can charge you the next month unless you cancle

  Answered 4 months ago by WEDNESDAYVerified Purchase

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Q: QuestionI have existing family plan 22.99 per month. If I get this can I apply the discount to for 2 months on that plan?

Asked 1 year ago by Zzs.

• A:Answer Only works on new users. Sorry this won’t work.

  Answered 9 months ago by ShawnVerified Purchase

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Q: QuestionWhy isn’t it letting me finish purchasing it.? It says to put in my card info I do and then it says not enough funds even though it’s supposed to be free. How do I fix this

Asked 2 months ago by Davone.

Q: QuestionCan I get this offer using my email and give it to my daughter who has her own email and YouTube (not premium) account?

Asked 5 months ago by JC.

• A:Answer Yep!

  Answered 3 months ago by ElizabethKVerified Purchase

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Q: QuestionDoes this promotion apply towards family plan? Also it's just two of us but between two if us, we plan to use it on 4 devices.

Asked 6 months ago by KS.

• A:Answer No

  Answered 3 months ago by JenniferMVerified Purchase

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Q: QuestionI was setting it up I didn't finish setting it up

Asked 8 months ago by Anonymous.

• A:Answer it works good now works perfect

  Answered 2 months ago by firsttimeVerified Purchase

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Q: QuestionDoes this work on family memberships ?

Asked 6 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by JenniferMVerified Purchase

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Q: QuestionAny way I can cancel this? I thought I was getting YouTube TV. Not really interested in YouTube premium.

Asked 6 months ago by PamO.

• A:Answer Yes you have to go to your account or your settings and it will be a button to cancel

  Answered 2 months ago by AilaniPVerified Purchase

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Q: QuestionI have 2 questions. 1) How long do I have to take advantage of the offer, i.e. is there an expiration? 2) What is the definition of a new customer? I am not a current subscriber, but I tried the service a few months ago.

Asked 1 year ago by Mike.

• A:Answer A month

  Answered 3 months ago by PatriciaHVerified Purchase

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