Questions & Answers

Q: QuestionWhat is the step-up height or the height from the floor to the top of the treadmill/belt that I would step/run on. We have a low ceiling and need to know if this will work for us - I'm 6'2" and don't want to hit my head on a low ceiling in the basement.

Asked 4 years ago by LIGUY.

• A:Answer The step up height from the floor to the top of the treadmill deck at 0% incline is 7.43 inches. Keep in mind that the deck goes up the higher the incline. This unit inclines from 0-12%.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the packaging size?

Asked 4 years ago by Judith.

• A:Answer The box measures 12.00"H x 31.80"D x 77.40"L and weighs 222.70 pounds.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the wattage or amps it puts out? For outlet/ground/breaker purposes.

Asked 4 years ago by ALZA.

• A:Answer The maximum Amp draw for the treadmill - full speed, incline motor moving, console fan turned on, speakers at maximum, etc. - is 13 Amps.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionDoes this treadmill fold up for easy storage?

Asked 4 years ago by Angela.

• A:Answer Yes, this treadmill is foldable.

  Answered 4 years ago by AaronG

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Q: QuestionWhat is the Max weight limit on this treadmill

Asked 4 years ago by Ed.

• A:Answer 300 Lb. Weight Capacity as stated on Best Buy's website. Click in the Overview section for more details.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: Questiondoes this run on 120v or 220v?

Asked 4 years ago by Anonymous.

• A:Answer 120 V AC. It just plugs into a regular wall outlet.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionCan I use my iphone to listen to music

Asked 4 years ago by Mnm.

• A:Answer Yes, but you can't connect with Bluetooth other than to a heart rate monitor. You can however physically plug into the auxiliary jack to listen to your music using the speakers on the treadmill.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhy does this say a 12% incline while the ProForm website says 10%? Can anyone confirm if it does go up to 12%? Thanks!

Asked 4 years ago by AC.

• A:Answer It goes to 12!

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan this treadmill be left out in a covered and screened in patio? Would be folded and unplugged when not in use.

Asked 4 years ago by Anonymous.

• A:Answer Yes - with conditions. 1- You definitely don’t want moisture blowing in on any electronics. This has a power cord, the electric motor and more electronics on the control panel. 2- I wouldn’t want to have the sun shining on it ever. The sun seems to accelerate the degradation of plastics and rubber. Maybe you’ll avoid this by diligently placing a quality cover over it after each use. 3. You would never want any rodents such as mice to ever gain access to the area where the motor is. Mice would likely end up chewing on the wiring. * I’ve owned three Pro-form treadmills during the past 25 years and always (knock on wood) had good luck with each upgrade. My four children (when they were in the home) and wife used each machine a lot.

  Answered 4 years ago by AlexanderVerified Purchase

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Q: QuestionPlease advise how to place this treadmill on a truck securely when I relocate

Asked 2 years ago by Anonymous.

Q: QuestionCan you use manual mode without Wi-Fi? Is there a Quickstart feature?

Asked 4 years ago by Steph.

Q: QuestionIt is easy to assemble?

Asked 4 years ago by Beverly.

• A:Answer Beverly, we do our best to make our equipment easy to assemble in your home. Included with this treadmill are detailed instructions to help with assembly. The BILT app can also give 3-D specific help during assembly. Know that we are happy to help at any step along the way. We can be contacted directly at: [email protected]. Thanks! - ICON Health & Fitness

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionDoes this treadmill have built in heart rate monitors?

Asked 4 years ago by Lionsthebest8.

• A:Answer It has a heart beat reader yes but I've noticed it doesn't seem that accurate. It gives good ball park but a fitness watch would be more accurate.

  Answered 4 years ago by AndrewVerified Purchase

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Q: QuestionI am wanting to purchase this to run 3 miles or walk high speed high incline is yjisngood for that

Asked 4 years ago by Run.

• A:Answer You can do that but there would be better choices I would think

  Answered 4 years ago by MarkgVerified Purchase

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Q: QuestionProform website lists this model as having a max speed of 10 MPH. Why does BestBuy list it as 12 MPH?

Asked 4 years ago by maulikshah17.

• A:Answer because it true.it runs 12mph .image taken nov 29/2020 attached shows it

  Answered 4 years ago by kokiVerified Purchase

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Q: QuestionHow many Shocks does it have?

Asked 4 years ago by Curry.

• A:Answer There are two on each side, and how the deck is made also affects how the shock is absorbed.

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionIs the incline automatic

Asked 4 years ago by Bichon.

• A:Answer Yes, the incline function works automatically based on the running/hiking track.

  Answered 4 years ago by Maruf

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Q: QuestionHow do I get the first year of iFit free like the posting says? I received my order yesterday but didn’t get any info about iFit? Thanks.

Asked 4 years ago by iFit.

• A:Answer You should have received an iFit card inside the deliver box that has the promo code. You have to open an account in iFit first, then the system will ask you to add the promo code for the free subscription.

  Answered 4 years ago by Maruf

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Q: QuestionDoes it have fan for the person using the treadmill ?

Asked 4 years ago by JWD.

• A:Answer Yes, it has two fans that make a gentle breeze

  Answered 4 years ago by DianeP

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Q: Questiondoes this have the cushioned running mat

Asked 4 years ago by tom.

• A:Answer Yes, ProShox™ Cushioning..... Every treadmill we release is equipped with ProShox™ cushioning throughout the deck area. So as you walk, jog, or run, you’ll have a softer landing surface for every step. This means you can get in longer workouts with faster recovery times.

  Answered 4 years ago by iFIT - MANUFACTURER

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