“Purchased correct replacement water filter, but when we push the new filter into the holder, it does not click/lock into place ... therefore we are unable to use the water in the door unless we manually hold it in. How to get it to lock in place?”
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Your price for this item is $59.99
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Hello, Replacing. We would need more information regarding your refrigerator, for us to answer this question properly. please call our Customer Care Team for further assistance at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Sorry, there was a problem. Please try again later.We've replaced our filter 3 or 4 times and we have never had that happen. When compared to the old filter, does it match and have you tried to put the old one back in? Good luck.
Sorry, there was a problem. Please try again later.I had no problem replacing the filter. Read the instructions again and follow closely.
Sorry, there was a problem. Please try again later.