“How do I get the 7.1 audio to activate for the headset? It’s asking me to enter a product key that’s maybe 16 digits long, but I don’t have anything to enter.”

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• Included with the headset packaging should be a small card with instructions for activating 7.1 Surround on a Razer account, which the software will ask you to create (unless you already have one from owning a previous Razer product). From what I recall, you usually have to scratch of a coating to reveal the product key and this will be the only time you will ever have to input a code for Razer 7.1 Surround Sound on that account (I am currently still using the product key activated by my previous Razer headset). Hope this helps!

  Answered by AnHonestOpinionGiver 3 years ago

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• The code should be included in the box with your headset. If you didn't receive any code, please contact Razer Support for assistance.

  Answered by Razer Customer Support 3 years ago

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