Questions & Answers

Q: QuestionHi - I have a Porsche Macan S 2015. I am looking to purchase/install a backup camera and have it integrate with my existing dash. 1) do you offer this service, and 2) how much would it cost for parts + labor?

Asked 4 years ago by Dartan.

Q: QuestionMy car has a back-up camera but is not working well. Can you replace the current one if I get a new compatible hardware?

Asked 4 years ago by Dora.

• A:Answer Thanks for your question, Dora! We should be able to replace your back-up camera with a new one. We recommend partnering with your local Best Buy for further questions and assistance. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionDo you install forward facing cameras on 2020 Toyota Tacoma

Asked 4 years ago by Anonymous.

• A:Answer Hi there. Thank you for your question! If you're wondering about dash cameras, we can absolutely install it in your Tacoma. If you have further questions, please let us know or connect with your local Best Buy Autotech team. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionWill this be able to go on a 2005 dodge ram 1500?

Asked 4 years ago by Titus.

• A:Answer Hi Titus. Thank you for reaching out about this! We are unable to see any picture that you may have attached. We'd be happy to help out and make sure this product will fit on your Dodge. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionI have a Ford Explorer 2010 Limited, with MOBILE MEDIA NAVIGATION SYSTEM, SYNC-Microsoft, could you Activate the camera in the Mobile Media Navigation System and then Install a backup camera?

Asked 4 years ago by DMNP2010.

• A:Answer Hi there. Thank you for your questions! We should be able to take care of this. I'd recommend speaking with your local Best Buy Autotech team to get this started. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionI got a backup camera installed a few years ago by best buy. Recently, it stopped displaying an image, what is the service charge for a repair without the part (if it needs to be replaced)

Asked 4 years ago by Stephanie.

• A:Answer Hi Stephanie. Thanks for reaching out about this! I'm sorry to hear the backup camera is having issues. We'd be happy to look into this for you and see how it can be fixed. And if there's a service charge for it, we'll let you know! I'd recommend speaking with your Autotech specialist to get started. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionIn needed to have a blind spot sensor and sensor for the front and back of my BMW X1 . I trust BESTBUYS because they installed my back up camera in the same car and I have no problems . My areas code is 78249 , any BESTBUYS installing already?

Asked 4 years ago by Jep.

• A:Answer Camera ok, but service was horrible.

  Answered 4 years ago by PrettyGrannyVerified Purchase

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Q: QuestionI have a Ford F150 Harley Davidson pick up truck with a rear view camera. It is not working can you fix it?

Asked 4 years ago by Anonymous.

• A:Answer Hi there. Thank you for taking time to reach out for this. We may be able to take care of this. I would recommend connecting with your local Best Buy's Autoteam team to see what we can do. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionI have a 2007 Chrysler Aspen that has a wheelchair lift on it. Do you sell a back up camera that mounts on the lift?

Asked 4 years ago by Tearosekitty.

Q: Questioncan you install a back up camera on a 2006 honda crv?

Asked 4 years ago by alp23.

• A:Answer This is a backup camera that mounts behind the license plate. As long as your car has a rear license plate, this camera can be installed. One month in and so far so good installed on my Ford Explorer Sport Trac.

  Answered 4 years ago by a3williaVerified Purchase

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Q: QuestionHey can you guys install a backup camera and also the front radio/screen for backup camera on a 2004 Nissan Altima?

Asked 4 years ago by Kev.

• A:Answer Hi Kev. Thanks for the question! We should be able to do this, no problem. If you would like help picking out options, feel free to head into your local Best Buy or call ahead. Please let us know if you would like any help! You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionWill you guys be able to install a backup camera on a hyundai genesis coupe?

Asked 4 years ago by Swerve.

• A:Answer Hi there. Thank you for your question! We should have no issues with that, as there are different styles of backup cameras for various scenarios. To get started, I'd recommend connecting with your local Best Buy Autotech team. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionHow do you cancel an appointment with the Tech?

Asked 4 years ago by Betty.

• A:Answer Go online with geek squad find your appointment and cancel

  Answered 4 years ago by RalphVerified Purchase

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Q: QuestionI have 2010 cadillac CTS and I like to install back up camera on it. I already purchased the back up camera and rear view mirror, could you tell me if best buy can install it and $129 package includes rear view mirror installation as well. Thank you

Asked 4 years ago by Mehdi.

• A:Answer Hi there. Thank you for your awesome questions! We can absolutely install it for you. The $129 package is just for installing the backup camera itself. For this service of doing both a backup camera and rear view mirror, it would likely be $159. If you are a Total Tech Support member as well, the services will be covered completely. You can learn more about the service by visiting: https://www.bestbuy.com/site/rearview-mirror-and-backup-camera-installation/5617604.p?skuId=5617604. Please connect with your local Best Buy to get started!

  Answered 4 years ago by GeekSquadSupport

  
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Q: Questiondo you install back up camera on a travel trailer (rv)?

Asked 4 years ago by joe.

• A:Answer Hi Joe. Thanks for your great question. For something like an RV, we likely can. We would just recommend speaking to your local Best Buy's Autotech team about the project so we know what to expect first. At that time, they can also make sure you have everything and set up an appointment. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionMy daughter just purchased a 24ft Sprinter van for long camping trips. I would like to have a backup camera installed for her. I have the tech support package. She has an iPhone. What is the best camera ? The license plate is not centered..... Susie

Asked 4 years ago by Susie.

• A:Answer Hi Susie. Thanks for reaching out about this! That sounds like an awesome project. We can definitely install a backup camera for the vehicle. Like you kind of mentioned, we'll want to use a different style of backup camera rather than a license plate model. I'd recommend this model or something similar: https://www.bestbuy.com/site/pioneer-back-up-camera-black/4583927.p?skuId=4583927. We'd recommend either of you talking to one of our Autotech specialists in your local Best Buy store. They'll be able to make a good recommendation. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionHey Geek Squad can you install a Vantop H610 Rear view camera on my 2012 Chevy Malibu??

Asked 4 years ago by Sada.

• A:Answer NO

  Answered 4 years ago by RalphVerified Purchase

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Q: Questioni want to install a car backup camera for my 2008 BMW 328xi. Which backup camera should I buy? I also want the camera installed. How do i make an appointment for that? Thanks.

Asked 4 years ago by Manoj.

• A:Answer Hi there! Thank you for reaching out about this. There are several options to choose from for a backup camera. We'd recommend speaking with your local Best Buy Autotech specialist to get the best option picked out for you. I'd recommend looking into either an Echomaster or Metra branded unit as those are most popular. If you head into your local Best Buy store, they can help you pick out a model and then set up an appointment for you to get it installed. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionWill you install a wired rv rear view camera & monitor on a 32’ 5th wheel & pickup?

Asked 4 years ago by Me.

• A:Answer Hi there. Thanks for your great question! We might be able to do this. Being a larger and more intricate job, we'd recommend speaking with your local Best Buy's Autotech specialist to make sure we're on the same page for this install. This would ensure everything goes smoothly. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionHi, I am trying to call my local best buy store at Emmerville, CA but never able to connect. I wonder if the service is still available during quarantine? If so, please advise how should I purchase the service since it shows as "coming soon" online.

Asked 4 years ago by Yesus.

• A:Answer Hi Yesus! Thank you for reaching out with this question. I'm sorry you're having issues getting ahold of the store. That may be a store that's still closed or only has a limited functionality. At this time, it doesn't look like their Autotech services are up at least. We have rolled out Autotech services in most stores recently. We hope to help you out soon!!

  Answered 4 years ago by GeekSquadSupport

  
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