A:AnswerHello!
Please note that this issue is related to the installation aspect of things. Since it sounds like the technician did not use a hardwire kit, it's possibly they might have just installed it to your vehicle's fuse box. If you drive a truck or have a vehicle that has an always-on cigarette socket port then this would explain the drained battery. We would encourage you to reach back to the technician for further assistance as he may need to install the dashcam differently to address this issue. For further assistance on our side, please contact us! https://www.rexingusa.com/support/contact-us/
A:AnswerFirst of all, cool nickname. My buddy’s nickname is Gumby and I gave him that nickname. Second, yes you can use the camera in a semi truck or any type of vehicle and the rear camera is optional.
A:AnswerHello, the Wi-Fi is used solely to transfer footage wirelessly from your dashcam to your phone. You don’t need Wi-Fi for the dashcam to record. If you have any other questions, please contact our customer service team.
Email (English): [email protected]
Phone: (877) 740-8004
Hours: Monday – Friday 9:30am-5:00pm EST
A:AnswerHello!
Unfortunately, no. In order for the parking mode features to work, you must use a Rexing hardwire kit. In your circumstances, the dashcam would never turn off which could lead to a drained vehicle battery.
A:AnswerHello, Javier. Unfortunately, the Rexing Connect app does not support remote viewing. You can only transfer footage from your dashcam to the app via WiFi while you are in your vehicle.
If you have any other questions or concerns, please reach out to us at:
Email (English): [email protected]
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
A:AnswerHello!
It depends on whether or not your vehicle will eventually send a shut off signal to the always-on cigarette lighter charger. However, if your vehicle does not manage it, there is a possibility of the camera or any other device connected to the lighter port could deplete the battery.
