Questions & Answers

Q: Questionmy rexing v1p pro is hard wired, I was told when it was installed that it would be on every time I start the car. Most of the time it is but sometimes it is not and I have to manually turn it on, why does it do that?

Asked 6 years ago by kk.

• A:Answer It would have to do with power supply and demand ( hard wired may only be to key and not continuous power supply) ,,, the cam has a power supply built inside ( Capacitor ) and as the cam receives power from the vehicle, it fills the power like cell up,,,, once this power cell runs down ( say after turning the vehicle off and no continue power is supplied ) and it will eventually but how ever some times it still has power left in it enough so then the cam it notices the power coming in - it will fire right up and work ,,, If the cams power supply is dwindled down to zilch, the cam wont recognize the power coming to it and not turn on and then you have to manually start it up again. The cam is basically like a cell phone- leave it on long enough ,, it needs recharged because it goes dead but the on board capacitor (Battery) charges back up and works at the same time. It may of been hard wired to the switched power and would explain cam still working after shutting off key but latter not working. Hope I have been able to help some.

  Answered 6 years ago by twlyons1

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Q: QuestionDoes this come with a hardwire kit or do I have to buy it separately?

Asked 6 years ago by Rocky.

• A:Answer No, you have to buy it separately. It's around $10. Pretty sure bestbuy sells it.

  Answered 6 years ago by DimiVerified Purchase

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Q: QuestionCan anyone tell me how long the battery lasts. I want to use this in a car not used every day. I am also looking to be able to monitor the car from a distance. Any recommendations?

Asked 4 years ago by Steve.

• A:Answer This item does not come with a battery. It uses a capacitor, this makes it much more durable in hot climates. If you want to use it while the car is off then you will need to get the hardwire kit (sold separately) and wire it straight to the fuse box in your vehicle. This will then allow it to use the car battery. The hardwire kit has built in protection to not drain the battery so the vehicle should still start. This item will also not allow you to monitor the vehicle from a distance. It has built in wifi but the range isn't very far.

  Answered 4 years ago by GdubVerified Purchase

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Q: QuestionCan the unit if hardwired in one vehicle be used in another? Assuming of course both vehicles have the hardware? If so is the additional hardware sold at Bestbuy?

Asked 5 years ago by Neal038.

• A:Answer Yes, the hardwire kit is $10, is available at Best Buy or Amazon, and the unit can be unplugged and used in another vehicle. However, if you were to move it to another vehicle, it would not be practical to move the rear camera; you would have to unplug the rear camera and just use the front camera. I bought two, one for each of my vehicles, the installation was rather easy and the quality is fantastic!

  Answered 5 years ago by TomBradyVerified Purchase

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Q: QuestionDoes this camera have parking mode? (Will it turn on if it senses movement even when the car is turned off?)

Asked 5 years ago by Anonymous.

• A:Answer Yes......which was one of the main reasons I purchased this particular camera. Just remember......it has to be hard wired into an "always on" fuse under the dash for this feature to work!!

  Answered 5 years ago by Zeno

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Q: QuestionDo both front and back cameras connect to a cigarette power cable for easy installation ? I don't want to hard wire nor do I have an aux input.

Asked 4 years ago by Kiki.

• A:Answer The rear camera plugs into the front camera which is powered via the lighter connection.

  Answered 3 years ago by JBYRDVerified Purchase

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Q: QuestionHello, If I were to purchase this at my local Best Buy store, would they be able to install it? If so, how would I need to ask and how much would it be for installation only? Thank you, EDCS

Asked 5 years ago by EDCS.

This question was asked about the related product: Rexing - V1P Pro Plus Front and Rear Camera Dash Cam - Black

• A:Answer $59.99

  Answered 4 years ago by AngeloG

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Q: Questionwhat is the max GB micro sd card will it take? it shows add on 128 gb is that the max?

Asked 3 years ago by Kau929.

• A:Answer I am using a 256gb and it works fine.I read somewhere in the documentation 256 is the max. It lasts a while without overwriting at that size, too.

  Answered 3 years ago by GreatCarCamPurchaseVerified Purchase

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Q: QuestionHow can you download the owner's manual for Rexing dash cam V1P?

Asked 3 years ago by peggy.

• A:Answer Visit the support page: https://www.rexingusa.com/support/product-support/v1p/

  Answered 3 years ago by FrankVerified Purchase

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Q: QuestionIs it's censor power camera?

Asked 4 years ago by Chie.

• A:Answer It can be set to record all the time or only when the key on. It has a shock sensor that will automatically save the current video segment if it senses an accident.

  Answered 4 years ago by DLTexasVerified Purchase

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Q: Questionhow do I recharge the capacitor?

Asked 4 years ago by jack.

• A:Answer The capacitor doesn't need a charge (nor does it hold a charge) the camera must always be plugged into a power source or hardwired to operate.

  Answered 4 years ago by Stefan

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Q: QuestionWhat's the range on the wifi. I had trouble in the past with WiFi cameras that won't even have a range of 30 feet. So what's the range

Asked 4 years ago by WiFi.

• A:Answer The WIFI is only intended to pass video files from the unit to a cell phone, so I don't expect it would be very much. The intent is, if you were in an accident, you could transfer the video file to your phone, then use your phone to send the file to insurance or police.

  Answered 4 years ago by DLTexasVerified Purchase

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Q: QuestionCan the rear camera be mounted outside the vehicle? If so is it waterproof?

Asked 5 years ago by Neal038.

• A:Answer No and no. It's designed to be mounted near the top inside of the rear window on your vehicle. In that position, it clearly shows everything behind you even if glass is tinted.

  Answered 5 years ago by ZenoVerified Purchase

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Q: QuestionWhat are the operating temperatures of this unit? Will it withstand -20 F. or more?

Asked 1 year ago by Iafarmboy.

• A:Answer Hello! Our dashcams make use supercapacitor technology. Therefore, it is able to withstand temperatures between -20 to 176°F. At higher or lower temperatures than these, we would recommend covering the dashcam or placing it in a location where it would not be as exposed to the elements.

  Answered 9 months ago by RexingUSA

  
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Q: QuestionI’m having problems connecting to the app so that I can see the video on my I-phone. Any advice?

Asked 1 year ago by Kelly.

• A:Answer HI, it works best if you disable your cellular network first, and then connect to the WIFI. You can also contact us at [email protected] and we'd be glad to send you a video.

  Answered 1 year ago by RexingUSA

  
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Q: Questionwhen in use (driving, idling), can the display be turn off?

Asked 1 year ago by Miranda.

• A:Answer Hi, Yes, you can go into the menu options and turn "Screensaver" on, so the screen goes dark, but it continues to record.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionCan I purchase an extension cable for the rear camera? I have a F150 pickup with a cap, and need to locate rear camera at the cap rear window? It will be a longer cable run than the supplied cable. Thanks DJ

Asked 2 years ago by DJ99Wing.

• A:Answer The Extension cable can be purchased from the RexingUSA website at the accessory section

  Answered 2 years ago by RexingUSA

  
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Q: QuestionHas anyone opted to place this on a utv/side by side vehicle?

Asked 2 years ago by utv.

Q: QuestionWill this fit and work in a 2016 Buick Encore?

Asked 3 years ago by Anonymous.

• A:Answer Hello, yes if you have a cigarette lighter or a hardwire kit.

  Answered 9 months ago by RexingUSA

  
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Q: QuestionHi how can I get the rear camera to show on my phone or on the camera

Asked 3 years ago by Anonymous.