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Hi Sillygoose13, Here are a few things you can try: • RIG 500 PRO HX has a flip-to-mute microphone- all the way down and the mic is active; flipped all the way up and the mic is on mute; When using the mic, it should be positioned near the corner of your mouth. • RIG 500 PRO HX comes with the XBox sleeve pre-installed on the RIG audio dial; if gaming on PS4, switch to the included PS4 sleeve that was in the box; if gaming on PC with a single port for speaker/mic, remove the sleeves all together so that the audio plug fully inserts. • Always check the connections of your headset to your host device, PC or console. Also check the cable connection to your headset earcups. Make sure both are pushed all the way in. • Make sure the inline volume control on your headset is set to a proper level. The RIG audio dial turned fully clockwise locks in to max volume. • If you prefer to use the volume control on your PC or console mixer, then you can lock your headset inline to the highest level by sliding or rotating to the maximum setting until it clicks. • Check that your chat application volume level is set to the proper level. • If you use game/chat balance, make sure you set your external device or software application to the right mix of both game and chat levels. If you need additional assistance, please contact RIG Customer Support via email at [email protected]. Thanks.
Sorry, there was a problem. Please try again later.How do I hear people talk me me on my head set mic
Sorry, there was a problem. Please try again later.Because the headset is awful. Mine worked for maybe a week before I had to twist the wire for 5 minutes for people to hear me.
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