A:Answer- Yes on doorbell 2 - I have that set up and it’s all integrated in the app so you can see all of your devices.
- Yes for arm/disarm in app
- Yes you can add additional sensors to the system - it’s all done via the app
- I believe geek squad can do it, but as the previous comment said, this system is designed to be done by homeowners with little to no experience (like me!) - it’s all plug and play.
One item to note - the motion camera is default to run just like your ring doorbell - any movement any time. It can flood your notifications and record movement.
Simple fix - disable the camera in settings and have it only activate when you set the alarm to away mode.
A:AnswerYes and no. The recommended plan is described on Ring’s website as an optionally available subscription for $10/mo. or $100/annually. Instructions are included for cancelling at any time and receiving a refund of unused portion of subscription.
A:AnswerThe package comes with 1 motion sensor, 4 contact sensors, a base station, a range extender, an indoor camera, charging stations, and the keypad. Extra items you can purchase to add on are more sensors, more cameras, and the ring doorbell.
A:AnswerHi, you can change the settings in the ring app to play different sounds for different items, but the fun part is if you have an Alexa you can train her to say stuff like Nothing important but I think your front door is opened. Everytime the front porch is opened, or a classic when my living room door is opened. Welcome to the party.....pal. And when doors and windows that are rarely opened (had break ins with those) she'll say stuff like Get out and a lot of other words that I am sure Best Buy wouldn't like me to use on here. Alexa can also open up songs in Amazon Music or Sirus XM when a door or window is opened which I'll also use when and if we go on vacation (thanks to the pandemic) .
A:AnswerYes, in the settings menus for door/motion sensors You can customize it to alert you. I happen to really like the Ring monitoring though so I use that (with an elderly parent in the house I like to know she’s ok when I’m gone, even if she can’t get to a phone).
A:AnswerFrom what I’ve seen new/improvements:
- Overall all parts of the system are smaller than Gen 1
- alarm pad has added quick access to emergency services (Police, Fire etc)
- Contact sensors can be spaced farther apart (1” compared to 1/2”). This lets you place them in more areas (my example is decorative moulding would have restricted me for gen 1)
There’s likely more but most of the new is cosmetic changes but the reduction in size is nice as it can blend in more w/ it’s surroundings and not be as noticeable.
A:AnswerIf wifi cuts out, the cellular chip turns on. That will send a signal to the closest cellular tower to your home. The one caveat is that you only get that option if you pay for their professional service. If you don't pay the monthly/annual service, then if wifi is lost, the cellular chip will not activate (imagine like your paying for a cell phone service plan).
A:AnswerNothing - you get nothing with the basic plan and the security system. There is no reason to have a basic subscription. The only way this system as a security system works is with the Protect Plus plan - 24/7 monitoring. The alarm will be inside your house, isn't terribly loud, and won't deter a thief.
A:AnswerIt does not have a feature for a silent alarm. You need to find out what is causing the false alarm and fix that issue so the alarm can do its job by making noise and scaring away the intruder.
A:AnswerIt stays plugged into your standard ac wall outlet all of the time.it is equipped with an internal back-up battery,for power outages.but leave it plugged in.
A:AnswerHello Mudgard!
No, the Ring Alarm is not compatible with any other security brand's contact sensors. If you would like the windows and doors to be protected, you will want to replace the existing sensors with Ring Contact Sensors, of which (4) are included in the 8-Piece Security Kit.
We would love to get connected with you to answer any other questions or concerns you might have regarding the Ring Alarm, and ensure we are helping you find a solution that works best for you! Please reach out to us directly through our Community Center on Ring.com: https://community.ring.com/
All the Best,
Caitlin with Ring
A:AnswerYou can add more with personalized codes. When they use that code, it alerts you who disarmed/armed it. You can also pick and choose who is allowed to change any settings i.e. you can give your spouse an edit code and your mother-in-law only a code to disarm it. Not entirely sure how many you can add but definitely a few.
A:AnswerHello Angelicamb,
Great question! The Ring Alarm Keypad connects to power using the included USB power supply and cable, but you can use it plugged in or unplugged. It takes a few hours to charge the internal rechargeable battery, and it should last for about 7 months, depending on usage. Here is a helpful article with more detailed specifications of the Keypad: https://support.ring.com/hc/en-us/articles/360039498772.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Ring Alarm Keypad. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello Smallchildren,
Good question! Yes, the Ring Alarm Contact Sensor is designed to monitor your doors and windows. The Contact Sensor is made up of two parts - the sensor and the magnet - and when installed on your door or window, it can tell if the door or window is open or closed. Here is a helpful article with more information about proper placement and setup of the Ring Contact Sensor: https://support.ring.com/hc/en-us/articles/360039497552
Please let us know if you have any additional questions by reaching out to our 24/7 dedicated support team!
Thanks,
Alexis with Ring
A:AnswerNo , it does not need to be hardwired. It can be installed either way. I hardwired mine only because I already had an existing doorbell . But it works just fine on battery only. Very easy to install . Directions are simple and easy , all hardware is included. Battery needs to be changed about once a month depending on traffic and settings . Tip: buy a spare battery , batteries take about 7 - 10 hours to charge. Just pop the spare in . Always up and running
A:AnswerIt has been work well for us. No problem so far what so ever. As long as you clean the area, wipe all the dusk of, the adhesive should work well.
