Questions & Answers

Q: QuestionIs the ring base station required or can the sensors be used alone?

Asked 5 years ago by Lx.

• A:Answer Hi Lx, Yes. The Base Station is necessary for the Ring Alarm to function. Bilan J, Customer Satisfaction Specialist [email protected]

  Answered 5 years ago by Ring

  
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Q: QuestionAre these the same as the "Ring Alarm" sensors? If not, are they at least fully compatible? I can't find any mention of "Ring Protect" on the mfg. web site, but some searches seem to indicate that "Ring Protect" was the original prod name c. 2017

Asked 6 years ago by Chaz.

• A:Answer These are definitely OEM Ring sensors from the manufacturer. The nice thing about buying a 6-pack is that you essentially get one free, because the sensors individually and in 2-packs cost $20.00 each. I have a big house and was very happy to be able to buy these in bulk. They work great.

  Answered 6 years ago by Robert

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Q: QuestionIs there an audible sound when activated?

Asked 5 years ago by Dsew3.

• A:Answer When the system is disarmed, there are settings in the Ring alarm system for these contact sensors that will sound a low volume tone/chirp to let you know when the door, window, etc. is opened and/or closed. You can fully control this option and disable it if you wish. You can even assign different tones to different sensors so for instance, the back door can have a different tone from the front door.

  Answered 5 years ago by TNmovieFan

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Q: QuestionWill sensors work without a base station?

Asked 5 years ago by Carlotta.

• A:Answer No, The item Requires the Ring alarm base station

  Answered 5 years ago by CommunityAnswer

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Q: QuestionBesides the audible notifications when a sensor is tripped, do you receive a phone notification? I'm speaking of when the system is off or in home mode.

Asked 5 years ago by JimmyG.

• A:Answer Yes it will alert your phone that a door has opened

  Answered 5 years ago by redbullbiker

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Q: QuestionHow many window sensors can be attached to one Ring security base

Asked 5 years ago by Charlie.

• A:Answer Not sure if it has a limit. But I'm up to 15 so far.

  Answered 5 years ago by Rafael

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Q: QuestionWill this detect if glass is broken? Or is it just if a window or door has been opened?

Asked 6 years ago by Jesse.

This question was asked about the related product: Ring - Alarm Contact Sensor (1st Gen) - White

• A:Answer No these are not glass break detectors. That’s the one “gap” in the Ring alarm lineup though with motion detectors in the right places not really necessary for most installations.

  Answered 6 years ago by SBBIIVerified Purchase

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Q: QuestionCan this be used inside your car to detect when someone is around your car??? Or if someone tried to jack up your car to steal your tires ( this literally happened to my Honda Accord sport so I’m trying to find some type of motion sensor that will help)

Asked 5 years ago by Kiwi.

• A:Answer a CONTACT SENSOR would be used to determine if two surfaces are no longer in close proximity to each other. Specifically, it is used to determine if windows or doors area open/closed. This could not be used to determine if someone is touching your car or if someone is outside of your car within its proximity. Additionally, it can only act to evaluate if the doors and windows are open/closed if these sensors are within the range of the RING base station which is powered by a wall outlet. Therefore at best it would function when parked at your house assuming the contact sensor with within range of the RING base station and it would not function for example when you drive your car to work and it is parked there. I would suggest one use a car alarm or another such alarm system designed specifically for vehicles. I hope this helps.

  Answered 5 years ago by ChillmanVerified Purchase

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Q: QuestionCan they be used outdoors?

Asked 5 years ago by ed.

• A:Answer Hi Ed, The Ring Alarm and its sensors were designed for indoor use only. Bilan J, Customer Satisfaction Specialist [email protected]

  Answered 5 years ago by Ring

  
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Q: QuestionDoes the Ring window/door sensor work with the Nest system?

Asked 6 years ago by Chrigly.

• A:Answer Hi Chrigly, The Ring Alarm Contact Sensors were not designed to integrate with the Nest system. Please email me directly if you have any other questions: [email protected] Bilan J, Customer Satisfaction Specialist

  Answered 6 years ago by Ring

  
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Q: QuestionCan these be used outside on gates for example?

Asked 6 years ago by Lela.

• A:Answer No, this model is for indoor use only.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill the contact sensors chime or have a siren go off when the door or window is opened?

Asked 1 year ago by Anonymous.

Q: QuestionI purchased the Ring.com and technician installed sensors on the doors. Recently, I switched out the french door with a new slider door. When the slider is opened the door chime continuously sounds. Any idea how to make the door chime once like before?

Asked 4 years ago by RingOwner.

Q: Questionwhat is the battery life on 1st generation nest window sensors?

Asked 4 years ago by Dave.

Q: QuestionIs this alarm a good choice for an open window? I have to let my windows up at night but need to be alerted if someone comes near or tries to come through the window.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Ring - Alarm Contact Sensor (1st Gen) - White

Q: QuestionYou say you need base station for these to work. Will the night owl base work?

Asked 5 years ago by Doug.

• A:Answer Hi! It unfortunately will not, it will only work with the Ring base station.

  Answered 4 years ago by Nikita2020yayVerified Purchase

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Q: QuestionDo I need to purchase anything else for these to work or can I just purchase these and it’s ready to go?

Asked 5 years ago by DevanW5225.

• A:Answer Hi! As long as you have your ring system up and running it should be as easy as adding them on the ring app.

  Answered 4 years ago by Nikita2020yayVerified Purchase

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Q: QuestionDo the sensors work on doors

Asked 5 years ago by Jimbo.

• A:Answer Yes if you have a Ring Alarm System

  Answered 5 years ago by jojiVerified Purchase

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Q: QuestionDo the sensors have to be flush? I have trim around my door that is about 1/4” higher than the door itself

Asked 5 years ago by KK26.

• A:Answer No, they don't have to be flush. The trim around my door sits about 1/2" above the door surface and it works fine with the thin piece on the frame and the thicker piece on the door.

  Answered 5 years ago by navy578Verified Purchase

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Q: QuestionWould it work for a car alarm

Asked 5 years ago by Stayinsafe.

• A:Answer No

  Answered 5 years ago by titopr01

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