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Questions & Answers

Page Showing 21-40 of 166 questions
  • QuestionIs this battery compatible with the Ring Battery Doorbell Plus?

    Asked by BatteryDoorbellPlus.

    • Answer Hi BatteryDoorbellPlus. Good question! Yes, the Ring Quick Release Rechargeable Battery is compatible with the Ring Battery Doorbell Plus. Ring Battery Doorbell Plus is Ring’s upgraded smart doorbell with super-clear HD+ video and an expanded head-to-toe field of view. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow do you know when the battery has to be charged?

    Asked by maria.

    • Answer Hi maria. Great question! When the battery in one of your battery-operated Ring cameras or doorbells falls below a 30% charge, your Ring app will warn you with a low battery notification. This notification can be found in three different places within the app: You’ll receive a low battery message similar to the motion notices you currently receive. You’ll see a red "low battery" icon on your device dashboard. You’ll see a red dot that opens into a "battery tip" on your event timeline. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionThe product description doesn't say if a charger comes with it. How do you charge this battery?

    Asked by TheMan.

    • Answer It does come with the charging cable but, not an adapter. I use the adapter that I use to charge my iPhone.

      Answered by CsktMan

  • QuestionDoes it work on Ring 3 video doorbell?

    Asked by Steve.

    • Answer Yes

      Answered by JohnL

  • QuestionDoes this doorbell require installation, wiring ? or does it come with adhesive ?

    Asked by Wen.

    • Answer No wiring needed just Wifi and a battery

      Answered by Jaxxx

  • QuestionWill this battery work with the Ring Peephole Cam?

    Asked by Mike.

    • Answer Yes

      Answered by Jaxxx

  • QuestionHow long does it take charge battery after new parchase

    Asked by Tony.

    • Answer Takes like 8 hours to fully charge

      Answered by Coreyc

  • QuestionDoes this work with the Peephole Cam?

    Asked by RingUser1.

    • Answer Yes it does

      Answered by DrDw

  • Questioncan you walk in a store (at cool springs) and buy a battery off the shelf

    Asked by Anonymous.

  • QuestionIs the battery fully charged when purchased?

    Asked by Anonymous.

    • Answer No I had to charge all Ring products.

      Answered by Triice

  • QuestionIs this battery compatible with the Stick Up Camera battery version?

    Asked by Hemprey.

    • Answer I have a ring door bell and a stick up cam camera and use the batteries for both. So far so good. I bought 2 extra batteries so when thay get low I charge up the other 2 and just switch batteries. No down time for door bell or camera.

      Answered by Eddie

  • QuestionWhat is the life of a fully charged battery?

    Asked by Bobby.

    • Answer It depends on the number of activations. The higher the sensitivity, means more activations, which leads to shorter battery life. I am getting 3 to 5 weeks per charge.

      Answered by AD44

  • QuestionDoes anyone know what type of cells are in this battery pack and exactly how much it weighs? Thanks!

    Asked by Krispy.

    • Answer lithium

      Answered by Widow

  • QuestionIs the cord included or do you purchase it separately?

    Asked by YvonneJ.

    • Answer Hi YvonneJ. Thank you for taking the time to ask this question. No, a Micro USB charging cable is not included. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes ring cam battery wear out and need to be replaced? Ours doesn’t hold charge very long anymore.

    Asked by Lassie.

    • Answer Hi Lassie. We appreciate the time you have taken to ask this question. Batteries may not work as well after years of use. If your battery is not working as it should, here are a few things to check. You may also try using a second battery. Too many motion events: The more Live Views, linked events, and motion events your device is performing, the more often you will need to recharge your battery. To make your battery last longer, adjust your Motion Settings to a lower level of sensitivity, adjust Motion Zones, change Motion Frequency to Regularly or Periodically, adjust the direction of your Ring device away from busy areas, or unlink your Ring devices. Cold weather: Rechargeable batteries, like the one in your Ring device, will drain faster when it is cold outside. Poor wifi connection: If your wifi connection is weak, your doorbell or camera might keep losing connection and then reconnecting. This can make your battery run out faster. You can check how strong your connection is by looking at something called the RSSI (Received Signal Strength Indicator) in your device's health settings. Over-charging batteries: Charging batteries too much can cause them to run out of power faster and take longer to charge. To help your battery last longer, stop charging when it gets to about 90%. Ring solar-powered, plugin, and wired devices that have a Ring Battery Pack automatically stop charging before 100% to protect batteries from wearing out. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionAre these batteries compatible with the Ring Spotlight Cam Plus Indoor/Outdoor Wireless 1080p Security Cameras Model: BOB7Q62HMM

    Asked by SBurns.

    • Answer Hi SBurns. Thank you for taking the time to ask this question. Yes, the Ring Quick Release Rechargeable Battery is compatible with the Ring Spotlight Cam Plus. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this battery work for ring 2nd generation

    Asked by Kia.

    • Answer Yes it does.

      Answered by Scottymak

  • QuestionHow long does the ring battery take to charge?

    Asked by Battery.

    • Answer Hi Battery. We appreciate the time you have taken to ask this question. The Ring Quick Release Rechargeable Battery takes up to 10 hours to fully charge. This can vary on whether the USB cable is plugged into a USB port or a wall outlet. While charging, both lights will be lit on the battery. You’ll know charging is complete when only one light on the battery is lit. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWhat is the overall lifespan of the battery before it needs replacement with a new one?

    Asked by Loo.

    • Answer Recharge battery seldom! Battery is very strong and needs replacement in frequently

      Answered by AnnetteS

  • QuestionCan this battery be recharged from 240 volt power electric source?

    Asked by JohnS.

    • Answer Hi John. Thank you for your question. No, the Ring Quick Release Battery Pack is designed to recharge from a 110V power outlet. The Ring Quick Release Battery Pack uses a Micro USB input slot to charge with a Micro USB to USB charger cord. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Sincerely, Matthew from Ring.

      Answered by Ring