Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Page Showing 1-20 of 42 questions
  • QuestionCan you turn this on and stays on wirelessly when you want to.

    Asked by Dan.

    • Answer Ring fixed it. It now can be turned on from dusk to dawn or for any shorter period just like any other floodlight

      Answered by stevish

  • QuestionI'm trying to add this in my app in my phone but it's asking me for the bridge do I have to have the bridge. please let me know. Thanks.

    Asked by Gaviota.

    • Answer To use the smart/customizable settings yes. If just wanting to use it as factory settings (motion sensored flood light) then no hub needed.

      Answered by Daniel45

  • QuestionDoes this come with camera or is it just a floodlight?

    Asked by Lyv33.

    • Answer Hi Lyv33, No. The Ring Floodlight Wired only provides lighting and motion detection functions. Bilan J, Customer Satisfaction Specialist [email protected]

      Answered by Ring

  • QuestionI have a Ring Alarm Pro Base Station, is it possible to set up this floodlight so that it only comes on if another Ring floodlight is triggered by motion? Thanks

    Asked by Frosty.

    • Answer Yes you will set it up in a different group and have that group to trigger that light only. You can also do this a separate bridge.

      Answered by DonaldA

  • QuestionIs the Ring Smart Lighting Wired Flood light weather resistant?

    Asked by Anonymous.

    • Answer Hello, Great question! Yes, the Ring Smart Floodlight Wired is weather resistant. It can withstand temperatures of -4°F to 118.4°F (-20°C to 48°C) and requires a 4" round weatherproof electrical box with AC power wiring. For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Alexis with Ring

      Answered by Ring

  • QuestionMy front door light wired at ceiling or horizontal. Not wall or vertical. Can it fix that?

    Asked by LoveSalePrice.

    • Answer Hello Yiuting, The Ring Floodlight Wired can be installed under an eave. Here is a helpful article that walks you through the physical installation process: https://support.ring.com/hc/en-us/articles/360023266291. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Alexis with Ring

      Answered by Ring

  • QuestionI am replacing a rear flood light with this, so I also have a camera. Do I need anything else for the lights to go on with motion and camera record like my Ring Doorbell? I noticed a bridge, but I am simply looking for it to work like my doorbell.

    Asked by dmarz911.

    • Answer If you're getting smart lighting, lights w/no camera a bridge is required. If you're buying floodlights w/cameras then no bridge is required.

      Answered by Anonymous

  • QuestionDo I must have a Ring Bridge to make this single floodlight work?

    Asked by RingBridge.

    • Answer Hello RingBridge, Yes, a Ring Bridge is required to setup and use all Ring Smart Lighting devices, including the Floodlight Wired. The Amazon Echo (4th gen) or an Echo Show 10 (3rd gen), and Ring Alarm Pro Base Station all have a built-in Ring Bridge so there isn't a need to purchase separate Ring Bridge. The link below will answer commonly asked questions concerning setting up and using the built-in Ring Bridge in the Amazon Echo (4th gen or later) or the Echo Show 10 (3rd gen or later) with the Ring App. https://support.ring.com/hc/en-us/articles/360059329551-Using-your-Echo-devices-as-a-Smart-Lighting-Bridge Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • QuestionDo the floodlights lights turn on and camera activate with motion and I can see the camera on my Ring app similar to my doorbell cam? Do I need a bridge just to see on my Ring app?

    Asked by dmarz911.

    • Answer Hi dmarz911. Thanks for asking. The Ring Smart Lighting Wired Floodlight does not have a camera. It is an ultra-bright motion-sensing smart dual-head floodlight that illuminates large areas with powerful adjustable lights. A Ring Bridge is required to control Ring Smart Lighting products from the Ring app. If you are looking for a floodlight with a security camera, we recommend looking into the Ring Floodlight Cam options. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhen can voice be used with ring tone?

    Asked by Anonymous.

    • Answer Hello. Good question. No, the Ring Smart Lighting Wired Floodlight does not have a speaker. With a Ring Bridge, you can get motion alerts sent to your mobile device. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDue you need more than one bridge

    Asked by Honeyboy.

    • Answer Hi Honeyboy. Thanks for asking. No, you only need one Ring Bridge. Ring Bridge is the central hub that integrates Ring Smart Lights, Motion Sensors, and Transformers into your Ring system. The Bridge connects to the Ring app using your home wifi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat is the housing made of? Plastic or cast aluminum?

    Asked by Customer1.

    • Answer Plastic... if i had the chance i wouldn't buy them..

      Answered by NanciaA

  • QuestionWhat replacement floodlights does this take?

    Asked by Nancy.

    • Answer Built in LEDs are not user replaceable. I've had 2 of these for over 2 yrs, 1 died and the other still works. Nkt sure that the 1 that died was related to bulbs.

      Answered by Anonymous

  • QuestionWill the flood lights come on when they see motion but you have lost wifi?

    Asked by Bill.

    • Answer Hi Bill. Good question. Yes, the Ring Smart Lighting Wired Floodlight motion sensing lights will continue to work as long as they have power. The Ring Floodlight Wired is an ultra-bright motion-sensing smart floodlight that hardwires into house power. It illuminates large areas with powerful, adjustable lights. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes this kit have an alarm?

    Asked by Jojo.

    • Answer Hi Jojo. Good question. No, the Ring Smart Lighting Wired Floodlight does not have an alarm. The Ring Smart Lighting Wired Floodlight is an ultra-bright motion-sensing smart floodlight. It hardwires into house power and illuminates large areas with powerful, adjustable lights. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan the light talk and say you’re now being recorded??

    Asked by Anonymous.

    • Answer Hello. Good question. No, Ring Floodlights are part of the Smart Lights line of products that strengthen your Ring of Security while illuminating your home and property. The Ring Floodlight Wired is an ultra-bright motion-sensing smart floodlight that is hardwired into house power. It illuminates large areas with powerful, adjustable lights. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat is the degree of motion sensing and at what max distance.

    Asked by dnce4ver.

    • Answer Hi dnce4ver. Good question! The Ring Smart Lighting Wired Floodlight offers a field of view up to 180°. Motion detection is possible up to 70 feet away, depending on the location and angle of the sensor. The Ring Smart Lighting Wired Floodlight illuminates large areas with powerful, adjustable lights. Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs the floodlight motion activated, or is it only turned on/off by the app?

    Asked by NicL.

    • Answer You can manually turn it on or off using the app or it is also motion activated.

      Answered by Madbad1111

  • QuestionYour website overview for the Ring Smart Lighting Floodlight Wired states it has a color temperature of 5000 K (cold/blue), but the Q&A states it is 3500K (warm/yellow). Which is correct, and why the different information?

    Asked by OrangeMan.

    • Answer Hello OrangeMan, Ring Floodlights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. Ring Smart Lighting Floodlight Wired has a color temperature of 3500K and brightness of 2000 lumens. More information on the Floodlight Wired: https://support.ring.com/hc/en-us/articles/360025169211-Floodlight-Wired-Information. Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionWhat is the color temperature of the led floodlight? 4000k, 5000k, 6500k?

    Asked by Buzzjet.

    • Answer Hello Buzzjet, The Ring Smart Lighting Floodlight Wired has a color temperature 3500 K and is 2000 Lumens. Ring Floodlights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. The Ring Floodlight Wired is an ultra-bright motion-sensing smart floodlight that hardwires into house power. It illuminates large areas with powerful adjustable lights. For more information on our Smart Lighting Floodlight Wired: https://support.ring.com/hc/en-us/articles/360025169211-Floodlight-Wired-Information. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring