“I recently bought this solar panel and the ring pro outdoor battery camera. Geek Squad came out to install and said this solar panel could not connect to the Pro camera!!! They said I would need an adapter. What is the adapter needed and SKU # for order?”
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Hi Adapter. Good question! Ring provides a variety of adapters to connect your Ring Solar Panel to your Ring Stick Up or Spotlight Camera.Ring offers a Barrel Plug to USB-C Adapter and a USB-C to Barrel Plug Adapter, depending on which version you need. Visit our support center for additional information and to find the right accessories for your Ring devices. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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