“I moved into a home that already has a ring door bell pro installed. During the set up process in the app, how do I connect the doorbell to the app if there’s no QR code or button to press on the right side of the doorbell? Thanks!”
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under the door bell cover there should be a QR code.you may need to take the tori screw out in order to pop off the lid to scan the code. If there is no code after you remove the cover then i would check with support. The original box may have the QR code, that is if the previous home owner left it, but that may not be the case.
Sorry, there was a problem. Please try again later.Usually the cover on the doorbell is held in place by a tiny screw at the very bottom. This screw requires a special screwdriver that Ring provides or ask your friends if they have the ring doorbell pro and borrow their screwdriver. If you can remove the screw and pop the cover then check the side of the doorbell. Mine had a QR code sticker on the side of the doorbell.
Sorry, there was a problem. Please try again later.you have to take off the doorbell cover. there is a small screw in the bottom you remove, then pop off the cover. This will allow you to see the button and QR code.
Sorry, there was a problem. Please try again later.Hi Rn6216, Thanks for reaching out. If you would kindly go into the Ring app and tap "Setup Device” from there, you should be able to select the doorbell and then choose "Ring Pro." If this does not work for you please email me directly at [email protected] and I will assist you further. Thanks, Kaitlyn R., Customer Satisfaction Specialist [email protected]
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