“My ring only came with 3 security skrews I’m doing not wired, it says not to use the sharp skrews what am I skrewing into the brackets to the wall? Is it the security skrews? I’m confused”
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The security screws are to hook the doorbell up to the base. The security screws make the doorbell harder to steal. Using the wrong screws for this can mess up the unit. You still need to attach the base to the house. Mine is that faux stucco so I had to use concrete anchors (as an example)
Sorry, there was a problem. Please try again later.Hi Alaisha, The box containing your Ring Video Doorbell (2020 Release) should have included five longer mounting screws, three small security screws, and one extra terminal screw. To get started you will install the mounting bracket using four of the longer mounting screws. Once you have the bracket installed on your home, you will place the Ring doorbell onto the bracket and secure it with the two small security screws. The link below will walk you through the installation of your Ring Video Doorbell. https://support.ring.com/hc/en-us/articles/360041190411-How-to-Physically-Install-Your-Ring-Video-Doorbell-2nd-Generation-Without-an-Existing-Doorbell If you have any additional questions please reach out to us at [email protected]. Our Ring specialist would be more than happy to assist and ensure you have everything you need for a successful installation. Sincerely, Danielle from Ring [email protected]
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