“My doorbell rings outside what did I do wrong”

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• Mine rings on both the inside and outside. The ringing on the outside tells the person on the outside that the Ring works as well as on the inside! Nothing is wrong with that.

  Answered by DavidS 2 years ago

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• Hello Pete, Great question! Here is a helpful installation guide to assist you in troubleshooting why your home's internal chime kit is not ringing: https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-. Please ensure you have followed all of these steps and that your chime kit is compatible with the Ring Pro 2: https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List. For any additional questions or setup concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Alexis with Ring

  Answered by Ring 3 years ago

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