A:AnswerCall customer service and choose digital download. They will help you call 1-888-237-8289 I have to say they fix my problems in nowhere when I ordered a digital download for Roblox I had a problem to receive my download code and they’ve been able to help me to receive my code only in couple minutes through my email
A:AnswerIf you're card never delivered, you can contact best buy support to cancel the order and be refunded. I am not sure why the card got delayed so long.
This isn't best buy's fault, it is the fault of the cooporation that sells these cards (ROBLOX).