A:Answer Hi Alan! We're sorry to hear about the trouble with your Rocketfish™ Wireless Rear Speaker Kit. Here are a few potential causes and solutions:
~Interference: Wireless devices can sometimes pick up interference from other electronic devices. Try moving the sender and receiver units away from other electronics or Wi-Fi routers.
~Faulty Connections: Ensure all cables are securely connected. Loose or faulty connections can sometimes cause noise.
~Distance: The sender and receiver should be within the recommended range (usually around 100 feet). If they are too far apart, it might cause issues1.
~Power Supply Issues: Check if the power supply to the units is stable. Sometimes, fluctuations in power can cause noise.
~Faulty Components: There might be a problem with the internal components of the sender or receiver.
If the issue persists, please access this link for further assistance https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920.
I hope one of these solutions helps! If you have any other questions or need further assistance, feel free to ask. |Angelica| Rocketfish Products| https://www.bestbuy.com/site/rocketfish-wireless-rear-speaker-kit-black/6254098.p?skuId=6254098