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Make sure you are not on a VPN which doesn't show your correct IP address for set up. If you are, just sign out. Try: In settings, wifi, scan for wifi. If that doesn't work, press the button on router to push it. If that doesn't work, try unplugging the router/modem for 30 seconds and try again. Good Luck!!
Sorry, there was a problem. Please try again later.I'm not technically savvy,but I got mine connected just by following the directions. Sorry I'm not much help. Just call Best Buy for tech support.
Sorry, there was a problem. Please try again later.