“Does the turntable dish rotate in a "jerky" manner? I recently purchased this microwave and noticed today that the dish does not turn smoothly. Is this normal or is it a problem?”
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I haven't noticed my turntable jerking. Has been sooth so far.
Sorry, there was a problem. Please try again later.Hello, Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as the turntable does not turn or rotate properly. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ to guide you on the issue. It has a step by step process instructions on what to do if the turntable does not rotate. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144359689. -Noraina
Sorry, there was a problem. Please try again later.yes
Sorry, there was a problem. Please try again later.Our plate turns smoothly. Suggest you reassemble and see if goes away.
Sorry, there was a problem. Please try again later.mine does the same thing don't think this is a concern!
Sorry, there was a problem. Please try again later.Hi Concerned, Cleaning the roller ring and the floor of the Microwave periodically may help it rotate more smoothly, but it isn't unusual for the tray to appear a bit "jerky" in its rotation as the plastic wheels slip on the smooth ceramic enamel surface. Thanks for the question, Ms. Samsung
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