Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

No content
  • Front. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 11. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • SAMSUNG #1 CUSTOMER SATISFACTION J.D.POWER AWARD 2013 & 2014 THE RANGE MICROWAVE OWNERS RATED US #1 FOR DURABILITY Data is based on the first 12 months of ownership. For J.D. Power 2013 & 2014 award information, visit jdpower.com/awards.
  • Alt View 12. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 13. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 14. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 15. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 16. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 17. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Alt View 18. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

Model:
ME16A4021AS
SKU:
6460795
Your price for this item is $229.99
Save $40
The comparable value price is $269.99
Page Showing 1-20 of 109 questions
Ask a Question

  • Questionmy old microwave vents in the back on top what ventilation system do this one have

    Asked by beaver444.

    • Answer Hello, beaver444. This microwave oven is designed for adaptation to the following three types of ventilation: A. Outside Top Exhaust (Vertical Duct) B. Recirculating (Non-Vented Ductless) C. Outside Back Exhaust (Horizontal Duct). ^Ty

      Answered by Samsung

  • Questioncan you turn sound off on this model?

    Asked by MaryHunt.

    • Answer Since I cannot find the settings for this function, I would be led to believe it is not available on this model. Also, Samsung loses a star here for lack of helpful customer service. Chatted with their ‘A.I’ for too long getting absolutely nowhere (it kept returning to microwave turning on by itself. Nowhere near an acceptable answer to the question “Is it possible to turn off the tones heard when pushing buttons on the microwave model ME16A4021AS?

      Answered by JCoulsonGen1Pencil

  • QuestionDo you need charcoal filter for out vent system Type A. If yes what is part number.

    Asked by AD.

    • Answer Thanks so much for asking, AD! According to the installation manual for this model (https://bit.ly/2ZIIrNP) the charcoal filter is only needed for a nonvented exhaust setup. ^Jecca

      Answered by Samsung

  • QuestionHow long is the warranty on this product?

    Asked by Dan.

    • Answer 2years

      Answered by Anonymous

  • Questionwhat do the numbered buttons 1-9 on the control panel do for this over the range Samsung microwave?

    Asked by eiliny.

    • Answer Use the numbered buttons to enter the amount of cooking time (for example, enter 1 3 0 for 1 minute and 30 seconds of cooking time). The default cooking power is 100%. After you have entered the desired cooking time, press START if you want to cook at 100% power. Do the following if you want to cook at a lower power: --Use the numbered buttons to enter the desired cooking time. --Press the COOK POWER button. --Use the numbered buttons to enter the desired cooking power (10% to 90%). For example, press 3 to cook at 30% power. --Press START.

      Answered by TechWriter

  • QuestionCan i use surge protected extension cord capacity of 1000 watts or more to connect to this oven?

    Asked by VP.

    • Answer Thanks so much for asking, VP! According to page 3 of the installation manual (https://bit.ly/3edRvxR) this model is not designed for use with an extension cord. ^Jecca

      Answered by Samsung

  • QuestionIS THERE AN UNDERLIGHT (lights up beneath the microwave)?

    Asked by JOJO.

    • Answer yes

      Answered by ReneGC

  • QuestionWhat is the height of the mounting plate?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless steel. The mounting plate has to be installed 13.5 inches minimum between the range and the bottom of the microwave. I have shared the installation guide below. Please access the link and turn to page 7 for the necessary clearance for the mounting space. https://downloadcenter.samsung.com/content/EM/202109/20210903120835391/ME4000R_ME19R7041FS_AA_DE68_04585A_00_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144571020 Leo

      Answered by Samsung

  • Questionwhat is the diameter of the turntable?

    Asked by Anonymous.

    • Answer The turn table is 11 1/2”.

      Answered by JCoulsonGen1Pencil

  • QuestionDoes the microwave come with the bracket & hardware?

    Asked by Vi.

    • Answer Yes it came with all hardware.

      Answered by Star2132

  • QuestionDoes this microwave have cooktop lighting and a nightlight function?

    Asked by Deb2.

    • Answer It sure does, Deb2! This model has a cooktop light that is controlled by a button on the control panel with a lightbulb icon. ^Jecca

      Answered by Samsung

  • QuestionMy Samsung Over Range Microwave Model #ME16H702SES has started to make a loud noise and not heating up. Is there something I can check before needing to purchase a new one? Is this model still available?

    Asked by Janet.

    • Answer Yes, Janet, we have basic troubleshooting steps that you can follow to ensure that your microwave is operating as it should. Kindly click the links below and learn more by checking the hyperlinks. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need further assistance with the range, please feel free to contact us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148352238) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionDo you need extra space to the left when the door is open? My space has a wall to the left.

    Asked by Microwave.

    • Answer The microwave door opens about 110°. Depending on how close the edge of the microwave is to the wall, you might have some issues. But its likely the handle might hit the wall. The microwave works great, the timer is perfect, the vent and light over the stove are excellent.

      Answered by WorldlyTraveller

  • QuestionDo the 1 through 6 numbers cook 1 through 6 minutes? Example-push 3 to get 3 minutes cook time?

    Asked by rogervw.

    • Answer No, you would have to push 300 and then start for 3 minutes.

      Answered by Anonymous

  • QuestionWhat wall mount kit do I need I want to mount this above my samsung stove

    Asked by Rck.

    • Answer It comes with all the hardware you will need

      Answered by LeroyS

  • QuestionFan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting.

    Asked by marieteacher.

    • Answer Hi there, We understand your need for urgent assistance. We're here to help you. We shared a link below to know the reason why the fan of your microwave turns on automatically. Microwave vent fan turns on automatically https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-vent-fan-turns-on-automatically We would love to speak with you to provide more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148655476) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionDoes this Samsung 1.6 cu ft microwave come in white

    Asked by white.

    • Answer Hi there, Thank you for reaching out to us. We're glad to assist. Yes, this microwave model is available in white. We have included the product link below for your reference. 1.6 cu. ft. Over-the-Range Microwave with Auto Cook in White https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-6-cu--ft--over-the-range-microwave-with-auto-cook-in-white-me16a4021aw-aa/b2bapp/ Have a lovely day. -Kimberly

      Answered by Samsung

  • QuestionWhat can I do if the door handle breaks? How can I fix/replace? Thank you!

    Asked by SarahR.

    • Answer Hi SarahR, You can contact our Samsung Parts Team to check the availability and compatibility of the replacement door handles. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. You can order part number DE94-04313F for the microwave handle. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148317710) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionMy handle broke after 10 months. Is there a replacement?

    Asked by Anonymous.

    • Answer Greetings! We are glad to answer your question about this Samsung microwave model. I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle. Samsung Parts: https://samsungparts.com/pages/supports Leo

      Answered by Samsung

  • QuestionHi. The installation instructions for the wall mounting bracket refer to holes A, B, C. On the diagram I see holes A and B. But not C. Am I missing something? Thanks for your help!

    Asked by Eli.

    • Answer Hi Eli, No, you aren't missing anything. Hole C should be located in the middle of the wall plate. I have shared the installation guide of this model below. Please visit the link and turn to page 10 to align the wall plate and its instructions. https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148131338 to help our team pull up your information. Leo

      Answered by Samsung

Page 1, Showing 1-20 of 109 questions

Top-rated microwaves

  • Panasonic - HomeCHEF Connect 4-in-1 Multi-Oven 1.2 Cu. Ft. Microwave, Air Fry, Convection Bake, Broil, with Genius Sensor Cooking - Silver
    Your price for this item is $579.99
  • Panasonic - 1.2 Cu. Ft. 1200-Watt Countertop Microwave Oven with Inverter Technology - Stainless steel
    Your price for this item is $189.99
    The comparable value for this item is $219.99
  • LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
    Your price for this item is $259.99
    The comparable value for this item is $329.99
  • Insignia™ - .9 Cu. Ft. Compact Countertop Microwave - Stainless Steel
    Your price for this item is $89.99
    The comparable value for this item is $119.99
  • Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel
    Your price for this item is $319.99
    The comparable value for this item is $419.99