1-2 of 2 Answers
The latch can't be fixed. You have to replace the entire door...at your expense. So you can fix it for around $250 or replace it for about the same amount. This happened to me after 13 months of use.
Sorry, there was a problem. Please try again later.Hello luz! We're happy to help with this. Depending on how the latch is broken, it may require replacement of the whole door. We'd like to speak with you directly to determine the best resolution. Please reference ticket number 1144121222, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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