Questions & Answers

Q: Questionplease a step by step on how to start cooking....so many places to press? Any tutorials?

Asked 8 years ago by lee.

• A:Answer Go to the Samsung Website and download the manual. Mine came without it and I couldn't operate the oven without it.

  Answered 7 years ago by UnhappyCustomer

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionwhat is the width of the miccrowave

Asked 8 years ago by sweetie.

• A:Answer It's just 30 inches or a tad under.

  Answered 7 years ago by ArnoldtheduckVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy does the fan, which is extremely noisily, kick on repeatedly for 30-45 minutes after we have used the stove top underneath the microwave?

Asked 8 years ago by Jim.

• A:Answer The booklet says that the fan will kick on when the cooktop gets hot. This will cool the microwave down and help it too last longer.

  Answered 8 years ago by Mary10Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the wattage ? 1000 ?? 1200??

Asked 8 years ago by Anonymous.

• A:Answer ME18H704SFB,W,S/AA 1000w ME18H704SFB,W,S/AC 950W

  Answered 8 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo you need to block off the top vent to make it vent into the room?

Asked 9 years ago by Anonymous.

• A:Answer The instructions made it easy to rorate the fan assembly to vent into rhe room

  Answered 8 years ago by ThumperVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat are the external dimensions of this microwave (Samsung Model ME18H704SFS)?

Asked 10 years ago by mct.

• A:Answer Hi mct. Thank you for reaching out regarding your Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking dimension. Regarding your concern, the dimension would be 29 7/8" W x 17 1/16" H x 15 9/16" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me18h704sfs-1-8-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel-me18h704sfs-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144442939 ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes it have a vent?

Asked 6 years ago by Vent.

• A:Answer Yes, your installer will either vent to the outdoors or it can be vented to the inside. If possible, I would vent it to the outside.

  Answered 6 years ago by JerryVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI was heating something this morning, but i stopped the microwave early and then opened the door. When i opened the door the whole microwave shutoff and will no longer perform any functions and has no lights. what could be wrong?

Asked 6 years ago by Sasquatch.

This question was asked about the related product: Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking

• A:Answer Thanks for asking, Sasquatch! I can provide you with this link (https://bit.ly/2wKWy3B) for steps to take when the microwave won't power on. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Question“Using the timer independently of cooking something in the microwave? I just purchased a Samsung model ME20H705MSS and it does now allow a timer to be used while cooking something in the microwave. Will it only perform one function at a time?

Asked 6 years ago by Samie.

• A:Answer Yes, the timer can only be used for one function.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you put metal in this model

Asked 6 years ago by Neil.

• A:Answer Hello Neil! Per page 5 of the User Manual, "Do not put aluminum foil (except as specifically directed in this manual), metal objects (such as containers, forks, etc.), or containers with golden or silver rims into the microwave." If you would like a copy of the manual for more details, you can download one using this link (https://bit.ly/2Lo4Vb8). ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this over-the-range microwave come with a installation kits?

Asked 6 years ago by kingdan.

• A:Answer Yes but only for a qualified installer. It's not for the DIY.

  Answered 6 years ago by nodiyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the dimensions? I need to REPLACE my current microwave...I need it to fit properly

Asked 6 years ago by Debbie.

• A:Answer Thanks for asking, Debbie! If you look at the Product Info section in this link (https://bit.ly/2Lo4Vb8) you'll find the complete list of all available dimensions. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes the filter saying stay on the screan, or is there a way to reset it.

Asked 6 years ago by tinkerbell.

• A:Answer Thanks for asking, tinkerbell! According to page 10 of the User Manual, to remove the filter message, touch the number 0 when the microwave is in standby mode, or access the Options menu. ^Jecca

  Answered 6 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the secret password to disable/mute the beep?

Asked 6 years ago by Russ.

• A:Answer This microwave does not have a code to disable the beep.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhen microwave is finished heating, is there an alarm that let’s you know the item has finished. If so, how often does it sound off and does it shut off after a time?

Asked 6 years ago by MichaelD.

• A:Answer Yes there is an alarm. Goes off about every 10 seconds.

  Answered 6 years ago by hempamVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThis range cannot have a outside exhaust ? Which I don't have. Samsung 1.8 over the range is surrounded by cabinets. The range I am goin to purchase is the same one above listed no outside I am replacing is a Samsung 29 7/8" wide by 16 1/2 ? height.

Asked 6 years ago by infinitelisa.

• A:Answer You can vent it inside easily. The microwave comes with instructions for how to do it. It only involves 3 screws and turning a fan around. It’s not too difficult. It’ll take less than 2 min to make the change.

  Answered 6 years ago by AnonymousVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy Samsung is less than two years old suddenly has no electricity to it The outlet is fine Is there a simple fix

Asked 6 years ago by Vickie.

• A:Answer Doubt this will help, but first unit I received was D.O.A. with same problem.

  Answered 6 years ago by GaryMVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhere is the hidden vent

Asked 7 years ago by Anonymous.

• A:Answer Hello there, the hidden vent is located on the back part of the microwave in the middle, towards the bottom. ^Lizzette

  Answered 7 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow can I heat food while the timer is on?

Asked 7 years ago by Anonymous.

• A:Answer Hello, these futures are not able to be used at the same time. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use the timer and microwave at the same time? I could on my old GE but can’t seem to do it on the Samsung me18h704sfs

Asked 7 years ago by fay.

• A:Answer No, this model does not have that feature.

  Answered 7 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this question