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Did you remove the back panel and rotate the fan motor before installing? I almost missed that direction in the installation instructions. My fan works wonderfully.
Sorry, there was a problem. Please try again later.Make sure if you are not venting to the outside, that the fan direction was changed on the back of the microwave before it was installed.
Sorry, there was a problem. Please try again later.Hi JJ, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel. I have shared a Samsung link below to help diagnose your concern with the microwave. https://www.samsung.com/us/support/troubleshooting/TSG01202710/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144499992 Leo
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