Questions & Answers

Q: QuestionDoes this charger support wireless charging of iPhone 12 Pro?

Asked 4 years ago by vladibarinov.

• A:Answer It charges my iPhone 12 pro max no problem.

  Answered 4 years ago by JennyG

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Q: QuestionAre you able to charge a Samsung Galaxy Active2 smartwatch using the wireless pad on top?

Asked 4 years ago by MariaR.

• A:Answer Yes!

  Answered 4 years ago by ThePoetAliVerified Purchase

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Q: QuestionCan This Combo Wireless Charger / Battery Powerbank Work As A Stand Alone Wireless Phone Charger, But With The AC Adapter Plugged Into It? I Mean, Can You Use It As A Hardwired Wireless Charger, Than As A Wireless Powerbank When Needed?

Asked 5 years ago by MrReynolds.

• A:Answer yes using it like that for traveling. Don't know if it will affect battery life long term, but it does work

  Answered 5 years ago by GcoffmanVerified Purchase

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Q: QuestionIs it 25W or 15W?

Asked 3 years ago by Mea.

• A:Answer Hi Mea! Thank you for reaching out to us. We appreciate your interest in knowing if Samsung - 10,000 mAh Portable Charger is 25W or 15W. This portable charger has 25W (25W Wireless Portable Battery). For more information on the portable charger/battery, you may visit our website: https://www.samsung.com/us/mobile/mobile-accessories/phones/25w-wireless-portable-battery--silver-eb-u3300xjegus/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144271473 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionDo I need to recharge the Samsung Wireless Charger?

Asked 3 years ago by gingersun12.

• A:Answer Yes

  Answered 3 years ago by SamsungduochargerVerified Purchase

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Q: QuestionDoes it work wirelessly with Z fold3

Asked 3 years ago by Airlid.

• A:Answer Yes it does, i have spigen armour case on it which is pretty thick and it wireless charges with the case on and everything. The corded charging will do 0-100% in like a half hour, and can fully charge your phone 2 1/4 times before the thing dies.

  Answered 3 years ago by Kwakes212Verified Purchase

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Q: QuestionDoes this Charger Allow Pass-through Charging? For instance, if it is plugged in, can simultaneously charge via the second USB C Port and Wireless Charging pad.

Asked 3 years ago by Jester.

• A:Answer No it doesnt

  Answered 3 years ago by Kwakes212Verified Purchase

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Q: Questiondoes this charge a Samsung S9plus and S9 phones?

Asked 3 years ago by Anonymous.

• A:Answer Yes and fast

  Answered 3 years ago by TheacemanVerified Purchase

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Q: QuestionWould this work with a Samsung gear S2 watch?

Asked 3 years ago by Jb.

• A:Answer Yes

  Answered 3 years ago by SamsungduochargerVerified Purchase

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Q: QuestionIs it water resistant and scratch resistant? Will it still work if dropped?

Asked 3 years ago by Egjl.

• A:Answer It is not water resistant, probably ok with a splash of water though. Mine has lots of scratches so i'm guessing negative on that one as well. As far as drop proof.. yes i've dropped and it didn't seem to affect it.

  Answered 3 years ago by KurtB

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Q: QuestionDoes this portable charger support "pass-through" charging? I.e., does it let you charge devices connected to the battery, while the battery itself is also being charged?

Asked 3 years ago by DKTKT.

• A:Answer Yes

  Answered 3 years ago by NettaVerified Purchase

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Q: QuestionCan this be used on iPhone7

Asked 3 years ago by Anonymous.

• A:Answer Yes, you may not be able to charge it wirelessly but definitely with a cable.

  Answered 3 years ago by BreeVerified Purchase

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Q: QuestionIs this compatible with note 20 ultra and galaxy watch 4 classic? How many watts would it supply to the note 20 wirelessly

Asked 3 years ago by Bmac4.

• A:Answer Yes, but only regular charge wireless

  Answered 3 years ago by KursedmonkeyVerified Purchase

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Q: QuestionDoes this work with a samsung galaxy s8 active?

Asked 3 years ago by Disnerd.

• A:Answer Yes

  Answered 3 years ago by CoonceVerified Purchase

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Q: QuestionCan you use this with a Galaxy S10?

Asked 3 years ago by Ally.

• A:Answer Yes

  Answered 3 years ago by SamsungduochargerVerified Purchase

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Q: Questiondoes this product charge fast and wireless for newer Samsung phones.

Asked 3 years ago by okom.

• A:Answer yes it does.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it have an usb entry?

Asked 3 years ago by Jess.

• A:Answer Only for the newer brand Samsung phones

  Answered 3 years ago by Papi2408Verified Purchase

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Q: QuestionI have a LG smartphone, Amazon Fire HD tablet, and a Samsung S6 tablet. Can i use this charger with these devices.

Asked 4 years ago by Jbjacko.

• A:Answer Yes

  Answered 3 years ago by BeastVerified Purchase

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Q: QuestionCan I charge this external charger with my Samsung and then when my Samsung gets low can I charge my can I charge the phone with the qi charger as well and essentially never run out of power and do it completely wirelessly via my Samsung S21 ultra that I

Asked 4 years ago by Anonymous.

• A:Answer You're kidding right?

  Answered 3 years ago by Anonymous

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Q: QuestionWould this charge the Samsung Notebook 9 Pro 15?

Asked 4 years ago by ScoutFinch.