Questions & Answers

Q: QuestionHow do I charge up this charger? It comes with a USB C to USB C cord for charging my phone but what do I need to buy to charge this charger?

Asked 4 years ago by SharonJ.

• A:Answer Hello SharonJ, thanks for asking! This charger requires a Super Fast Wall Charger which is sold separately. ^Elizabeth

  Answered 4 years ago by Samsung

  
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Q: QuestionHello, Does it work with the Samsung Galaxy 8? Can I use the wall charger I have to charge it? Thanks

Asked 4 years ago by Tiff.

• A:Answer Yes the battery pack has a USB adapter

  Answered 3 years ago by BestbuybuyerVerified Purchase

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Q: QuestionI have Note 10+ which portable battery pack would you recommend for my phone this one or the one with the wireless pad,I'm looking for the one that will charge my phone the fastest?

Asked 4 years ago by FatBoyFresh.

• A:Answer The QI or wireless version is the same as this one only with the wireless charging capability but wireless is charging is slower than using cables I would go with this one it is cheaper but you need to buy the super fast adapter that comes with the S20 phones to charge the battery pack itself and I am sure the QI version is the same way and make sure to use your S10 oem charging cable to charge your phone

  Answered 4 years ago by Brian90Verified Purchase

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Q: QuestionDoes this unit work with the Galaxy Note 20 Ultra 5G?

Asked 3 years ago by Anonymous.

• A:Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if the 10,000 mAh Portable Charger works with Galaxy Note20 Ultra 5G. Yes, this Portable Charger has 25W, compatible with the Note20 series. For your reference, you may access this link about "Wall Chargers and Charging your Galaxy Phone or Tablet": https://www.samsung.com/us/support/answer/ANS00078994/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144349238 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionWill this charge iPhone 12 max pro and Apple Watch 7?

Asked 3 years ago by TJ.

• A:Answer Yes with proper cords

  Answered 3 years ago by PatsVerified Purchase

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Q: QuestionWhich USB port should be used to charge this battery? And, do I need to push the button on this battery in order to charge it up?

Asked 3 years ago by Anonymous.

• A:Answer Good question. Two of the mysteries of this device, which has very limited user-guide information. However, it does not seem to matter.

  Answered 3 years ago by Dissatisfied

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Q: QuestionHow do I turn off the LED lights? Power button just switches between 4 and 2 lights. Will not shut off.

Asked 3 years ago by TDC7.

• A:Answer Mine shut off automatically after a couple of seconds.

  Answered 3 years ago by Dissatisfied

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Q: QuestionWhat is the Voltage and amps for this battery bank

Asked 3 years ago by Butchman.

Q: QuestionWill this work for Samsung Galaxy S20 plus

Asked 3 years ago by Dave12.

• A:Answer YES

  Answered 3 years ago by RMRONALDAVerified Purchase

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Q: QuestionIs this charger compatible with a Samsung A20?

Asked 3 years ago by Anonymous.

• A:Answer Yes, it is compatible with all Samsung phones, and any phone that charges with USB-C or micro-USB.

  Answered 3 years ago by lcpledwardsVerified Purchase

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Q: QuestionWhat are the dimensions of this charger? Does it have a built in cord for charging it?

Asked 3 years ago by SHER06.

• A:Answer Cord supplied is very short at 7 inches including couplings and is not built in. No wall adapter supplied.

  Answered 3 years ago by Dissatisfied

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Q: QuestionHow long does Samsung warranty it’s 10,000 ml amp charger? Should I buy the geek squad additional 2 year warranty? Thanks!

Asked 3 years ago by Beachman.

Q: QuestionDoes this portable charger compatible with a Samsung A21 smart Phone?

Asked 3 years ago by Smartphone5.

• A:Answer Works with my Note 8 , plus you are able to use your own charging cable. My daughter loved it so much , she is buying one too!

  Answered 3 years ago by MustpurchaseVerified Purchase

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Q: QuestionWill this work with my Samsung Galaxy A51 (fast charging C connection)?

Asked 3 years ago by Sandra.

• A:Answer It should with whatever cable you have for your phone

  Answered 3 years ago by SouthCac101Verified Purchase

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Q: Questiondoes it work with a samsung galaxy j7 sky pro?

Asked 3 years ago by duzen.

Q: QuestionCan it charge the Galaxy S2 fold?

Asked 3 years ago by Luna.

• A:Answer I've hook it up to almost everything that can take a charge. And it worked.

  Answered 3 years ago by Worthy506Verified Purchase

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Q: QuestionDoes it fast charge s8+

Asked 3 years ago by Stephen.

• A:Answer Yes

  Answered 3 years ago by PatsVerified Purchase

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Q: QuestionIs this power bank compatible with Samsung Galaxy S 20 FE 5G?

Asked 3 years ago by Leo.

• A:Answer Yes

  Answered 3 years ago by Timothyking

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Q: QuestionIs this compatible with the Samsung S21

Asked 3 years ago by nicole.

• A:Answer yes. we use it for both of our new S21 5G phones.

  Answered 3 years ago by rookieDIYVerified Purchase

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Q: QuestionDoes it work on galaxy s20 ultra?

Asked 3 years ago by Johny.

• A:Answer Yes it works with S20.

  Answered 3 years ago by JaesntVerified Purchase

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