Questions & Answers

Q: QuestionCan two units be plugged into one dedicated outlet?

Asked 2 years ago by Sandy.

• A:Answer Depends on the electricity load of your circuit breaker. It is best to hire a license electrician and ask to create you a dedicated outlet strictly for the two units into one circuit breaker. This is the same setup as your AC or dish washer where they have a dedicated circuit breaker for their respective plugs. Definitely the power will go off all the time if a circuit breaker is supporting multiple power plugs. As an example, one circuit breaker for 3 power plugs. You are using power plug 1 for the two units, power plug 2 for TV, and power plug 3 for vacuum. This example will cause your circuit breaker to turn off due to overloading. Just like what I have said earlier, ask a license electrician to add you a circuit breaker and connect it to one 1 power plug that will supply power to your 2 units. Best of luck.

  Answered 2 years ago by TrovaVerified Purchase

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Q: QuestionI read that its height is adjustable. Can it be set to 72 inches?

Asked 2 years ago by Bluegoose.

• A:Answer Having read Pages 18 - 19 of the manual, it appears that 73 inches is the minimum height.

  Answered 2 years ago by Anonymous

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Q: QuestionIs this freezer no frost or frost free?

Asked 2 years ago by Anonymous.

• A:Answer No frost

  Answered 2 years ago by backpackVerified Purchase

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Q: QuestionWhat is the maximum height item that will fit on the shelves? I want to use this for a beverage fridge, will a long neck bottle fit upright? A longneck is 9 1/8" tall. What about the drawers? What is the interior height on them?

Asked 2 years ago by LongneckFit.

Q: QuestionCan the front panel to this unit be removed to allow for a custom panel made by a cabinet maker? I want my fridge to match my cabinetry.

Asked 2 years ago by Nicole.

Q: QuestionHow long is the power cord?

Asked 2 years ago by NMC.

• A:Answer About 5 feet, and comes out from the top of the freezer, so you lose a couple feet of functional length if your outlet is closer to the floor.

  Answered 2 years ago by blamftVerified Purchase

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Q: QuestionWhere does it vent? Top or bottom?

Asked 2 years ago by MM.

• A:Answer top

  Answered 1 year ago by arcdreamsVerified Purchase

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Q: QuestionCan the door be removed and if so what is the depth without the door?

Asked 2 years ago by AJ.

• A:Answer Yes, it comes with instructions and parts. But i read from other buyer's it's very difficult so please have plenty of time and patiences.

  Answered 2 years ago by TREEVerified Purchase

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Q: QuestionIs this unit frost free? Samsung tech sheet has no reference.

Asked 2 years ago by Lee544.

• A:Answer Hi Lee544, Having a frost-free refrigerator model is convenient as these help you save time and make life easier since manual defrosting is not necessary. This Samsung refrigerator model is frost-free. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionHow do you change the temp it won't go up past -15

Asked 2 years ago by Freezer.

• A:Answer you need to chaange ffunction. button on front panel

  Answered 1 year ago by arcdreamsVerified Purchase

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Q: QuestionIs it frost free

Asked 2 years ago by Goldie.

• A:Answer Hi Goldie, Yes, this freezer model is frost free. Have a great day. Melardo

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the drawer come out, and have a shelf to use?

Asked 2 years ago by D.

• A:Answer Hi D, Yes, drawers come out, and it has shelves too. Have a great day. Melardo

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes anyone know if the light could be turned on it should stay open always or closed always?

Asked 2 years ago by Light.

• A:Answer Hi Light, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the lights of the fridge. The interior Light turns on automatically when you open the door and turns off once the door is properly closed. Please see the link for more details. Final check on page 19 https://downloadcenter.samsung.com/content/UM/202010/20201005164257413/Onedoor_RR7000M_FRE_DA68-03561Z-00_EN-MES-CFR.pdf You've just delivered your refrigerator, and it's all set up and ready to use. Later that day, you go to open the fridge, and the lights don't come on inside. Don't get frustrated: there's just a little installation left to wrap up. Samsung refrigerator lights do not turn on https://www.samsung.com/us/support/troubleshooting/TSG01109322/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144778009 Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: Question1. Where is the cord attached? 2. Where is a diagram of the back of the refrigerator that shows the different parts? There's nothing in the user manual. Thank you.

Asked 2 years ago by HappyCustomer.

• A:Answer Hi, Thanks for asking. The power cord is located at the back of the unit in the middle section. The user manual only contains basic information on how to set up the unit and its functionality. If the refrigerator's internal components need to be serviced, you can always reach out if needed. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145057129) to help our team pull up your information. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIf the power goes out while you are away for a couple of days, does it come back on and start cooling to the same mode and temp. you previously set? For example, you have a freezer full of food. The power goes off for 4 hours and then comes back on.

Asked 2 years ago by FreezerKat.

• A:Answer After a power outage, unit comes back on automatically at the same temperature set point as before.

  Answered 2 years ago by NeilSVerified Purchase

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Q: QuestionGood day is this 'frost free'? BESTBUY 6423217 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Look. Model:RZ11M7074SA/AA, 73 x 23 3/8 x 27 3.8

Asked 2 years ago by BermudaD66.

• A:Answer Yes

  Answered 2 years ago by GebyVerified Purchase

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Q: QuestionIs this freeer frost free?

Asked 3 years ago by Shell.

• A:Answer Yes

  Answered 2 years ago by JasonVerified Purchase

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Q: QuestionHow deep are the interior shelves & what’s the size of the drawers

Asked 3 years ago by Cath.

• A:Answer Shelves ate 14 inches deep,17.5 inches wide, drawers are top 3. 16x16, bottom one is 15 wide by 12 inches deep

  Answered 2 years ago by GebyVerified Purchase

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Q: QuestionWhy does this item continuously trip my breaker? I've even tried different outlets that are in different breakers and it still trips. The specifications say it only need 3.5A, and my breakers are rated for a lot more. My house was built in January 2022.

Asked 3 years ago by Anonymous.

• A:Answer My best guess is there are too many outlets on the same circuit, you might want an electrician to wire the outlet for the freezer so it is the only oulet on that citcuit breaker

  Answered 2 years ago by GebyVerified Purchase

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Q: QuestionUpon delivery and plug in, how long does it take the unit to get to freezing temperature?

Asked 3 years ago by Amanda.

• A:Answer 3 hours is good to be in the safe side

  Answered 3 years ago by MannyVerified Purchase

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