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  • Front. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 11. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • SAMSUNG #1 CUSTOMER SATISFACTION FRENCH DOOR REFRIGERATORS 2 YEARS IN A ROW J.D.POWER CUSTOMER SATISFACTION J.D.POWER FRENCH 2024 BOOK REFRIGERATORS SAMSUNG FRENCH DOOR REFRIGERATORS Owners rated us #1 for durability and trust Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • Alt View 12. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 13. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 14. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 15. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 16. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 17. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 18. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 19. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 20. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 21. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 22. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
  • Alt View 23. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel.
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Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

Model:
RF18A5101SG/AA
SKU:
6443498
Your price for this item is $1,439.99
Page Showing 21-40 of 160 questions
Ask a Question

  • QuestionAre there hand holds on the top on the upper doors? I'm very tall so would likely want to open the doors from the top.

    Asked by Denman.

    • Answer Yes you can open it from the top!

      Answered by RiaM

  • QuestionCan the colors of the doors/panels be changed like the Bespoke range? Thanks.

    Asked by Dean.

    • Answer That's a fascinating question, Dean. This model only came with three colors and was not designed to have interchangeable panels. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145096319) to help our team pull up your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionHoe much space does it need from the wall in the back? Thanks!

    Asked by Ana.

    • Answer Per a previous answer from Samsung, they recommend at least 2 inches on all sides. I read that as including the back.

      Answered by Anonymous

  • QuestionReally nice refrigerator but why do you recommend it at a 37 degree temperature?, I think that is too warm, So I made an adjustment to 35

    Asked by Aug.

    • Answer Thanks so much for asking, Aug! The temperature recommendations we provide are just a guideline of what the ideal temperature should be. However, the temperatures are adjustable to allow users to set them to their preference. ^Jecca

      Answered by Samsung

  • QuestionWhy are the ice cubes broken up

    Asked by Anonymous.

    • Answer Hi there, The ice maker has a special feature that allows it to produce both cube ice and crushed ice. ^Rodel

      Answered by Samsung

  • QuestionWhy is my food not staying frozen, the temperature is 0

    Asked by Doreen.

    • Answer Hello Doreen, Thank you for reaching out to us. We're glad to assist you with your refrigerator. For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm." User manual https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionAll sizes this refrigerator comes in?

    Asked by Fridge.

    • Answer Greetings! We are glad to answer your question about this Samsung refrigerator model. This refrigerator model comes in counter-depth only. I have shared this model's specification sheet. RF18A5101SR: https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148489605 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionIce maker is not making individual cubes, they are stuck together and not breaking up once dispensed. What do I do to fix it?

    Asked by Lori.

    • Answer Hi Lori, I can imagine it must be a bit frustrating when the ice isn’t coming out as expected. Let us help you. I have shared a Samsung link below to help with your experience with the ice maker and the ice it has produced. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148407359 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionCan the doors and freezer drawers be removed for installation

    Asked by Tremelady.

    • Answer Hi there, Yes, the doors and freezer drawer can be removed for installation. ^Rodel

      Answered by Samsung

  • QuestionDoes this model have a dispenser for drinking water?

    Asked by Cam.

    • Answer No, Cam, this fridge model does not have a built-in water dispenser. Please see the feature of the unit in the Spec sheet link below for the details and feature of the fridge on page 1 Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs the depth measured against the wall or with an airspace? In other words what will the actual depth be pushed all the way back into the kitchen cabinets?

    Asked by Blain.

    • Answer Hi Blain, The fridge dimension is 32 1/8" x 70" x 28 1/8" with hinges and doors. You may reference to the "Installation Specifications" and "Dimensions" sections on page 2 of the spec sheet. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Have a great day. ^Aloe

      Answered by Samsung

  • QuestionCan handles.be added to this or retrofitted?

    Asked by Selmar.

    • Answer Hi Selmar, No, because the fridge has flat doors and easy-to-open recessed handles. Please scroll through the product page and play the videos to know more about the benefits and specs of the refrigerator. Product page https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--smart-counter-depth-3-door-french-door-refrigerator-in-black-stainless-steel-rf18a5101sg-aa/#benefits Have a great day. ^Aloe

      Answered by Samsung

  • QuestionWhere can I find an open box RF18

    Asked by Ricci.

    • Answer Dear valued BestBuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the availability of an open box RF18A5101SR. Have a great day. -Ernest-

      Answered by Samsung

  • QuestionIs the height of 70in inclusive of the wheels? We are doing a built in so need to know the exact measurement of the height required within a quarter inch or so. its unclear to me if the 70in measurement excludes the extra height from the wheels. Thanks.

    Asked by Charles.

    • Answer Yes, Charles, the 70-inch measurement includes the wheels. Please see page 2 of the spec sheet for more detailed measurements and illustration. Specs sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Have a great day. ^Charles

      Answered by Samsung

  • Questionmy icemaker says bin is full, however, its completely empty. how do i get it to notice the empy bin

    Asked by skyye.

    • Answer Hi Skyye, Thank you for reaching out to us about your icemaker indicating that the bin is full when it is actually empty. We understand how frustrating this can be and are here to assist you. For additional details, please visit the following links and follow the hyperlink within: To help your icemaker recognize the empty bin, please try the following suggestions: Reset the Icemaker: Test or reset your Samsung ice maker       https://www.samsung.com/us/support/troubleshooting/TSG01207806/ Check the Bin and Sensors: Ice maker is not working       https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Power Cycle the Refrigerator: How to reset your Samsung refrigerator     https://www.samsung.com/us/support/answer/ANS00087902/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147236198) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs this frig finger print resistant?

    Asked by Mc.

    • Answer Hi Mc, Yes, this fridge model is fingerprint-resistant. With its innovative coating, fingerprints simply glide off the surface, leaving behind a spotless finish. Have a great day! Chrystel

      Answered by Samsung

  • QuestionHow can I take the (demo mode) off? It won’t let me set a temperature for my fridge

    Asked by Star.

    • Answer Hi Star, I have shared the manual to learn more about deactivating the Cooling-Off mode (demo mode). Please read page 36 for reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231107195808543/FDR_RF5000A_DA68-04132A-04_EN_MES_CFR.pdf Have a great day! Chrystel

      Answered by Samsung

  • QuestionOur freezer seems to be really cold and is getting hard to open it and has ice around it. What is the problem?

    Asked by danny.

    • Answer Hi Danny, We understand your predicament with the frost forming in the freezer section of your Samsung refrigerator model. We wish to help you out. I have shared a Samsung link below for steps that can be performed to help with the experience. Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator In addition, I have shared another Samsung link for the recommended refrigerator temperatures. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146874897 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionAre the refrigerator shelves height adjustable?

    Asked by Chris.

    • Answer Hi Chris, We are glad to answer your question about this Samsung refrigerator model. Only the middle shelf can be adjusted approximately 1 - 2 inches. When adjusting the middle shelf, the space for the middle and lower shelf changes. Leo

      Answered by Samsung

  • QuestionWhats the size of interior shelves and the drawers

    Asked by shiloh.

    • Answer The shelves and drawers are pretty big

      Answered by BridgetteK

Page 2, Showing 21-40 of 160 questions

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