A:AnswerDave - You will not be able to utilize a headphone jack to connect this soundbar; you will need an Optical port on your TV to connect the HW-S40T Soundbar to your TV. ^Gina
A:AnswerHi Steve! If you do not plan on connecting the HW-S40T Soundbar to your new 55" Samsung TV via Optical, your soundbar should be placed within 32 feet, and in line of sight of the TV. This will provide you with the best Bluetooth performance. ^Gina
A:AnswerHi GregW! Thank you for taking a moment to share your connectivity issues with us. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Gina
A:AnswerHi DanG! You can connect the HW-S40T Soundbar to your M4500 TV via Optical cable. To mount your soundbar with your TV, you can utilize a universal soundbar mount such as this product found at Best Buy: https://www.bestbuy.com/site/rocketfish-universal-soundbar-mounting-system-black/6354301.p?skuId=6354301 ^Gina
A:AnswerHi Tylee! The HW-S40T soundbar is not compatible with the SWA-8500S Rear Kit; however, when stepping up to the HW-S60T soundbar, you will gain SWA-8500S Rear Kit compatibility. Check out the HW-S60T at Best Buy: https://www.bestbuy.com/site/samsung-hw-s60t-4-0ch-all-in-one-soundbar-with-alexa-built-in-2020-black/6400705.p?skuId=6400705 ^Gina
A:AnswerI have connected it to my Samsung 55" television. the only complaint I have is that you have to order separately for a hanging device to put sound bar on the wall.
A:AnswerHi Becca: I am sorry to hear that you are experiencing issues with your remote. Please reach out to Samsung Support directly so we can better identify your issue and provide troubleshooting. Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support. ^Patty
A:AnswerHi James3T: The Samsung HW-S40T soundbar features Smart Sound mode which optimizes sound settings based on what you are watching. The HW-S60T soundbar features Adaptive Mode which optimizes sound based on each scene and lets you hear voices clearly on low volumes and Music Mode which recognizes and optimizes music. ^Patty
A:AnswerHi marc: A new firmware update has just been released which will allow you to disable the voice guide feature. You can update your firmware ver. 1103 by using a USB device. You can find the firmware update on the product page of your HW-S40T soundbar on the Samsung website.
Very Important Step: After your firmware update: With the Soundbar turned off, press and hold the source key on the Soundbar remote control for 5 seconds. The Soundbar will then turn of automatically. To re-enable the voice guide, repeat the above process. I hope this tip helps. ^Patty
A:AnswerHi Dave13, The S40T does not include a wall mount solution and requires a universal mounting solution. Check out the S60T at the following link which includes a wall mount in the box allowing you to mount the soundbar direct to the wall: https://www.bestbuy.com/site/samsung-hw-s60t-4-0ch-all-in-one-soundbar-with-alexa-built-in-2020-black/6400705.p?skuId=6400705 ^Patty
A:AnswerHi Boni7, Your Samsung HW-S40T Soundbar is not compatible with the SWA-W500 Subwoofer. The SWA-W500 is compatible with the following soundbars models: HW-S60T, HW-S66T, HW-S61T, and HW-S67T. ^Patty
A:AnswerHi CJ, Yes, you can connect the HW-S40T to your existing Samsung 8000 series TV using the digital optical audio connection or wirelessly via Bluetooth. ^Patty
A:AnswerHi Boni7, Your Samsung HW-S40T Soundbar is not compatible with the SWA-W500 Subwoofer. The SWA-W500 is compatible with the following soundbars models: HW-S60T, HW-S66T, HW-S61T, and HW-S67T. ^Patty
