“2020 T Series Soundbar w/ Wireless Subwoofer (HW-T47M) is connected to a Samsung Smart TV using bluetooth and optical. Speakers work fine with TV but audio-video sync is off. Troubleshooting recommendations on Samsung web site tried to no avail.”
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I initially had the same problem with my Samsung Q70 4K Smart TV. Using my TV remote, I went into the on-screen TV settings and selected Sound Output - Samsung Optical. That essentially turned off the TV speakers and routed everything to the soundbar, and solved the synchronization of the sound with the video.
Sorry, there was a problem. Please try again later.Hello jacrp289, So that we can walk you through the connection setup, please reach out to Samsung Audio Support at: • Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri • LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Cristian
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