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Questions & Answers

Your price for this item is $4,049.99
Page Showing 21-30 of 30 questions
  • QuestionI didn't receive a user manual when Geek Squad did delivery. How do I request one?

    Asked by NewFridge251.

    • Answer Hello there! Here I'll leave you a link (https://bit.ly/2P3azkF) with the user manual, so you can print it out or save it in your computer. ^Gaby

      Answered by Samsung

  • QuestionWhere can I download the manual for this?

    Asked by Slip.

    • Answer Hi Slip, thanks for reaching out to us! Let me give you a hand, here you have this helpful link https://bit.ly/2JsJXKF where you can download the user manual as a pdf format. ^Gaby.

      Answered by Samsung

  • QuestioniS THE EXTERIOR ALL STAINLESS STEEL

    Asked by Frank.

    • Answer Hello Frank, Thank you for reaching out. We appreciate you letting us know your inquiry if the exterior of this Samsung refrigerator is all stainless steel. We understand how important this information is for you, and we're here to help. This Samsung refrigerator is Fingerprint Resistant Stainless Steel, as per checking. You may also check the user manual to learn more about the product. https://downloadcenter.samsung.com/content/UM/202007/20200706094123598/FDR_RF8000MC_DA68-03563D-05_EN_MES.pdf Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144551309 -Angelica

      Answered by Samsung

  • QuestionIs this refrigerator only compatible with the ring doorbell system or does it work with any alarm door bell system like the nest and other companies.

    Asked by Vickeysamsungreview.

    • Answer I’m not 100% sure, the only security camera application I see on the refrigerator is the Ring app.

      Answered by Rigomjr

  • QuestionDoes the refrigerator come with a water line kit?

    Asked by waterline.

    • Answer No, it does not come with a water line kit.

      Answered by CommunityAnswer

  • Questioncan i buy this with europe outlet and 220 v? I'm shipping it overseas

    Asked by ons.

    • Answer Hello Ons, this unit does not come with a Europe outlet, but its possible to change it once bought. For this, it's recommended to have a Professional installer change the outlets. ^Lizzette

      Answered by Samsung

  • QuestionHi where is my nearest store? Aveley ,wa 6069 Thank you

    Asked by Lisa.

    • Answer The nearest store from where I work is Boynton beach so when I get chance I went there do my shopping which I brought my Samsung fridge there im super duper excited about my fridge love it the best choice I made, thanks a millions

      Answered by Rosie

  • QuestionHow do you open the fridge without handles? Underneath the doors?

    Asked by Sam.

    • Answer Yes, recessed area underneath each door for ease in opening them

      Answered by Chai

  • QuestionWas it easy to get used to the bottom edge door handles? I think it looks more modern and saves a little space in the walkway.

    Asked by Prospector.

    • Answer I don’t have clue because I STILL HAVE NOT RECEIVED MY REFRIGERATOR THAT HAS BEEN PAID FOR FOR A MONTH!!!!!

      Answered by Voni

  • QuestionIs the Samsung RF23M8570SG refrigerator FULLY compatible with iPhones? Can I access all the features of the family hub?

    Asked by annabegan.

    • Answer Hi annabegan. Thank you for reaching out regarding your Samsung - Family Hub 22.2 Cu. Ft. Counter-Depth 4-Door French Fingerprint Resistant Refrigerator if the family hub is compatible with iPhone. Regarding your concern, here are the details, The Samsung Family Hub app is not available for some tablets and iPad, and some smartphones. - support that [Android] OS 6.0 or higher(minimum 2GB RAM Size) - support that [iOS]10.0 or higher/iPhone6 or higher. • For improved performance, the Samsung Family Hub app is subject to change without notice, or support may be discontinued according to the manufacturer’s policy. • Wireless networks may be affected by the surrounding wireless communication environment. • If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance. • The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer. I have also included your user manual for assistance. Please go to page 45. https://downloadcenter.samsung.com/content/UM/202007/20200706094123598/FDR_RF8000MC_DA68-03563D-05_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144394746 ^Camille

      Answered by Samsung