Questions & Answers

Name: Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
Brand: Samsung
SKU: 6397584
Price: 1699.99 USD
Rating: 4.5 (1181 reviews)

Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel

Model:: RS22T5201SG/AA; |
SKU:: 6397584

User rating, 4.5 out of 5 stars with 1181 reviews.

Highly rated by customers for:

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QuestionHow do I get the small dents out of the front of the refrigerator/freezer? I feel like any little bump into it with even as much as a laundry basket dents it... it looks terrible! I would assume the stainless steel wouldn't dent as easily as this has!!
Asked 5 months ago by TKM4.
- Answer Hi there, We understand how you feel regarding this fridge. We are here to help you. Taking care of the fridge is still the best way to avoid scratches. Please check the video below from 2:04 to 2:32 for steps to take on how to clean the exterior of the fridge. https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148113306), and it will help our team pull up your information. ^Rodel
  Answered 5 months ago by Samsung
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QuestionDoes this model have a sabbath mode?
Asked 6 months ago by Anonymous.
- Answer Hi there, Yes, the fridge does have a Sabbath mode. Please see page 34 of the manual for more details on activating /deactivating the sabbath mode of the fridge. Manual https://content.syndigo.com/asset/a8f0aef0-fcf8-47de-ae24-ead17609cfd2/original.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147930208) to help our team gather your information. Have a great day. ^Charles
  Answered 6 months ago by Samsung
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QuestionAfter a power outage nothing is working on refrigerator please help asap
Asked 6 months ago by Angel.
- Answer Hello Angel, We would love to discuss your fridge to determine how we can best assist you. You can also check pages 52-55 under the "Troubleshooting" of the manual for the most common fridge issues and fix them. Manual https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147835107) to help our team pull up your information when you message us. Have a great day. ^Charles
  Answered 6 months ago by Samsung
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Questiondoes the depth listed include space needed for water line for ice and water dispenser?
Asked 7 months ago by scout.
- Answer Hi Scout, Yes, there is a clearance needed for water connection. Please read the "Installation Specifications" section on pages 2 of the spec sheet for reference. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/RS22T5201SR_V7.pdf Have a great day. ^Aloe
  Answered 7 months ago by Samsung
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QuestionWe are considering purchasing this item for a kitchen with a narrow door (27.5in wide). Could this item fit? Could the doors of this fridge be removed and reattached as part of the installation process? Thank you.
Asked 9 months ago by Rob.
- Answer Yes, Rob, the doors of this refrigerator model can be removed to fit narrow doorways. For reference, check the link below and see pages 20-24 (Door removal for entrance). User manual: https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf We recommend reaching out to your local retailer and checking their installation services. Don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store. Have a great day, -Ernest-
  Answered 9 months ago by Samsung
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QuestionWhat is the depth with the freezer door open 90 degrees? I assume the dimension listed is for the larger refrigerator door open 90 degrees
Asked 10 months ago by Anonymous.
- Answer Greetings! We are happy to answer your question about this Samsung refrigerator model. The depth of this refrigerator model with its doors open at ninety degrees is 46 3/8 inches. Both doors have the same depth when open at ninety degrees. Leo
  Answered 10 months ago by Samsung
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QuestionDoes the RS22T5201 Have a LED light under the water/Ice dispenser. It looks like they discontinued this feature on this model ?
Asked 11 months ago by JAMES.
- Answer Hi James, No, this refrigerator model RS22T5201SR does not have a light under the water/ice dispenser. ^Rodel
  Answered 10 months ago by Samsung
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QuestionCan you control the humidity in the veggie drawers
Asked 1 year ago by Anonymous.
- Answer On the bottom drawer yes
  Answered 1 year ago by Anonymous
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QuestionI have my own reverse osmosis filtering system and I'm afraid it's further decreasing necessary water pressure to the fridge. Can I bypass the fridge's filter by just removing it? Or is RO filter + fridge's filter good enough for water and ice maker?
Asked 1 year ago by HelenM.
- Answer Hi Jason M, Yes, you may bypass the water filter by removing it to get good water pressure (at least 40 psi) for the water/ice dispenser and the ice maker of this Samsung refrigerator model. Leo
  Answered 1 year ago by Samsung
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QuestionRegarding water dispenser: How many inches away from the lever is the water spout (what size glass will work?!) Same for the ice maker--what size glass will help keep ice from missing it and ending up on the ground?
Asked 1 year ago by AmyB.
- Answer Hi AmyB, Place the glass cup near the dispenser hole to avoid missing the ice and water. You can use a standard-size cup. It's essential to ensure that the glass is aligned correctly with the dispenser to avoid any spills of water or ice. -Kimberly
  Answered 1 year ago by Samsung
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Questionwhat is the width with the doors open 90 desgrees? Are the doors then wider than the "box". This will be nexy to a wall and I have had problems with not being able to open the fridge door. Doors must align with fridge when opened 90 degrees.
Asked 1 year ago by JBDC.
- Answer Hi there, The dimensions of the fridge are 35 7/8" x 70 1/16" x 28 5/8" with hinges, handles, doors, and dispenser. Please see "Product Dimensions & Weight" on page 2 of the spec sheet. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/RS22T5201SR_V7.pdf Have a great day. ^Aloe
  Answered 1 year ago by Samsung
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QuestionWhy doesn't water dispense? Why isn't ice maker working?
Asked 1 year ago by Anonymous.
- Answer Hi there, Here are links to help you with the water dispenser and ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Have a great day. ^Aloe
  Answered 1 year ago by Samsung
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QuestionIs this model in regular stainless steel - or fingerprint resistant. I'm looking for regular stainless. Thanks.
Asked 1 year ago by curious.
- Answer Hi there, Yes, this fridge model is in regular stainless steel and has a fingerprint-resistant finish. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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QuestionIs 22 cu ft considered a small refrigerator?
Asked 1 year ago by Susie.
- Answer I think it perfect fit for a family of 4 as I just bought it few weeks ago and I love this style and the size because my kitchen is not too large but I prefer side by side so I have made the right choice after a month researching around all brands and size There are 2 vegetables containers and the 1 gallon milk or wine bottle fit on the door side which is what I were looking for
  Answered 1 year ago by Jessie
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QuestionCan you move this refrigerator on its side?
Asked 1 year ago by josundeen.
- Answer No
  Answered 1 year ago by MariaVN
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QuestionI received this refrigerator and the doors are not straight...the distance between the doors at the top is greater than the distance at the bottom. The replacement is exactly the same. Thoughts on how to get doors straight?
Asked 1 year ago by SueK.
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QuestionHi, I am wondering if I can control the water dispenser temperature to make it colder. Please let me know. Thank you
Asked 1 year ago by Temperature.
- Answer Greetings, No, there is no way to control the water's temperature coming from the dispenser. The dispenser panel only has preset buttons for the following; 1. Water/lock 2. Cubed ice 3. Crushed ice Have a great day. -John
  Answered 1 year ago by Samsung
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QuestionDoes the first water filter cartridge come with the refrigerator or does it arrive without one?
Asked 2 years ago by Stranded.
- Answer It comes with the refrigerator
  Answered 2 years ago by Merv66
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QuestionIs the color true stainless steel? In some photos the fridge looks dark and in others it looks like the normal stainless steel color. Trying to match with other appliances that are not Samsung but GE brand.
Asked 2 years ago by Appliance321.
- Answer I bought the refrigerator as a gift for a friend. I was able to go by there today to see the fridge’s color as opposed to his GE products ( dishwasher, stove, and microwave). Great coincidence that he had GE appliances as well. His kitchen is very small. The fridge is just a bit darker than the GE appliances, but he does not mind at all. He loves the side by side, no handles to take up extra room, the front access of water and ice, and the surprise that the front of the fridge has the ability to put magnets on. The GE fridge only had the option on the sides of it. Hope that helps!
  Answered 2 years ago by Laura
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QuestionThe water dispenser doesn’t flow into the glass? It’s shoots it in front of the glass so you get wet. Is it a sensor dispenser? What r we doing wrong?
Asked 2 years ago by Sandy.
- Answer I have the same issue and I have to hold the cup right by the edge , hope Samsung could improve this problem
  Answered 1 year ago by Jessie
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Questions & Answers

Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel

Q: QuestionHow do I get the small dents out of the front of the refrigerator/freezer? I feel like any little bump into it with even as much as a laundry basket dents it... it looks terrible! I would assume the stainless steel wouldn't dent as easily as this has!!

Q: QuestionDoes this model have a sabbath mode?

Q: QuestionAfter a power outage nothing is working on refrigerator please help asap

Q: Questiondoes the depth listed include space needed for water line for ice and water dispenser?

Q: QuestionWe are considering purchasing this item for a kitchen with a narrow door (27.5in wide). Could this item fit? Could the doors of this fridge be removed and reattached as part of the installation process? Thank you.

Q: QuestionWhat is the depth with the freezer door open 90 degrees? I assume the dimension listed is for the larger refrigerator door open 90 degrees

Q: QuestionDoes the RS22T5201 Have a LED light under the water/Ice dispenser. It looks like they discontinued this feature on this model ?

Q: QuestionCan you control the humidity in the veggie drawers

Q: QuestionI have my own reverse osmosis filtering system and I'm afraid it's further decreasing necessary water pressure to the fridge. Can I bypass the fridge's filter by just removing it? Or is RO filter + fridge's filter good enough for water and ice maker?

Q: QuestionRegarding water dispenser: How many inches away from the lever is the water spout (what size glass will work?!) Same for the ice maker--what size glass will help keep ice from missing it and ending up on the ground?

Q: Questionwhat is the width with the doors open 90 desgrees? Are the doors then wider than the "box". This will be nexy to a wall and I have had problems with not being able to open the fridge door. Doors must align with fridge when opened 90 degrees.

Q: QuestionWhy doesn't water dispense? Why isn't ice maker working?

Q: QuestionIs this model in regular stainless steel - or fingerprint resistant. I'm looking for regular stainless. Thanks.

Q: QuestionIs 22 cu ft considered a small refrigerator?

Q: QuestionCan you move this refrigerator on its side?

Q: QuestionI received this refrigerator and the doors are not straight...the distance between the doors at the top is greater than the distance at the bottom. The replacement is exactly the same. Thoughts on how to get doors straight?

Q: QuestionHi, I am wondering if I can control the water dispenser temperature to make it colder. Please let me know. Thank you

Q: QuestionDoes the first water filter cartridge come with the refrigerator or does it arrive without one?

Q: QuestionIs the color true stainless steel? In some photos the fridge looks dark and in others it looks like the normal stainless steel color. Trying to match with other appliances that are not Samsung but GE brand.

Q: QuestionThe water dispenser doesn’t flow into the glass? It’s shoots it in front of the glass so you get wet. Is it a sensor dispenser? What r we doing wrong?

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QuestionHow do I get the small dents out of the front of the refrigerator/freezer? I feel like any little bump into it with even as much as a laundry basket dents it... it looks terrible! I would assume the stainless steel wouldn't dent as easily as this has!!

QuestionDoes this model have a sabbath mode?

QuestionAfter a power outage nothing is working on refrigerator please help asap

Questiondoes the depth listed include space needed for water line for ice and water dispenser?

QuestionWe are considering purchasing this item for a kitchen with a narrow door (27.5in wide). Could this item fit? Could the doors of this fridge be removed and reattached as part of the installation process? Thank you.

QuestionWhat is the depth with the freezer door open 90 degrees? I assume the dimension listed is for the larger refrigerator door open 90 degrees

QuestionDoes the RS22T5201 Have a LED light under the water/Ice dispenser. It looks like they discontinued this feature on this model ?

QuestionCan you control the humidity in the veggie drawers

QuestionI have my own reverse osmosis filtering system and I'm afraid it's further decreasing necessary water pressure to the fridge. Can I bypass the fridge's filter by just removing it? Or is RO filter + fridge's filter good enough for water and ice maker?

QuestionRegarding water dispenser: How many inches away from the lever is the water spout (what size glass will work?!) Same for the ice maker--what size glass will help keep ice from missing it and ending up on the ground?

Questionwhat is the width with the doors open 90 desgrees? Are the doors then wider than the "box". This will be nexy to a wall and I have had problems with not being able to open the fridge door. Doors must align with fridge when opened 90 degrees.

QuestionWhy doesn't water dispense? Why isn't ice maker working?

QuestionIs this model in regular stainless steel - or fingerprint resistant. I'm looking for regular stainless. Thanks.

QuestionIs 22 cu ft considered a small refrigerator?

QuestionCan you move this refrigerator on its side?

QuestionI received this refrigerator and the doors are not straight...the distance between the doors at the top is greater than the distance at the bottom. The replacement is exactly the same. Thoughts on how to get doors straight?

QuestionHi, I am wondering if I can control the water dispenser temperature to make it colder. Please let me know. Thank you

QuestionDoes the first water filter cartridge come with the refrigerator or does it arrive without one?

QuestionIs the color true stainless steel? In some photos the fridge looks dark and in others it looks like the normal stainless steel color. Trying to match with other appliances that are not Samsung but GE brand.

QuestionThe water dispenser doesn’t flow into the glass? It’s shoots it in front of the glass so you get wet. Is it a sensor dispenser? What r we doing wrong?