Questions & Answers

Name: Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
Brand: Samsung
SKU: 2949034
Price: 3239.99 USD
Rating: 4.2 (965 reviews)

Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel

Model:: RF23J9011SR; |
SKU:: 2949034

User rating, 4.2 out of 5 stars with 965 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 120 questions

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QuestionDoes the water / ice dispenser have a light mode on it?
Asked 9 years ago by Netty.
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Questionare both bottom compartments freezer, with one that can be changed to frig temp? the specs say the freezer is 4.5 cu ft. is that one side or both?
Asked 9 years ago by Anonymous.
- Answer One side is freezer, the other side you decide if you want it to be a freezer, cold but not zero degrees, or refrigerator temperature. That is why it is called "flex" it is flexible with your needs. I don't know the exact measurements.
  Answered 8 years ago by Diane
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QuestionShould the new Refrigerator's compressor make a boiling noise?One of the compressors makes a boiling or bubbling noise a lot. What is wrong? The other one runs quiet.
Asked 9 years ago by Donna.
- Answer Hello Donna, Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know why your refrigerator makes a boiling or bubbling noise a lot. I do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator. Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144237848. -Noraina
  Answered 3 years ago by Samsung
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QuestionIs this fridge available in a non-counter depth version?
Asked 9 years ago by ecf.
- Answer Hi ECF, Samsung has several full-depth versions of the 4-Door Flex Refrigerator, including the RF28K9380SG in Black Stainless with the Food Showcase Design, and the original 4-Door Flex model RF32FMQDBSR in real Stainless Steel. The Family Hub series RF28K9580 - Samsung's most recent innovation featuring a WiFi and Bluetooth-enabled 21.5" touch screen - has also been introduced in both Stainless and Black Stainless. Thanks for your interest, Ms. Samsung
  Answered 9 years ago by Anonymous
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QuestionWhat should a person use to clean the black stainless steel so that it looks great for a long time?
Asked 9 years ago by DEDE.
- Answer Hello DEDE, Thank you for bringing this to our attention. We understand that it is essential for you to know what you should use to clean the black stainless steel to look great for a long time. We're here to help. As per checking, do not use benzene, thinner, Clorox, or car detergent to clean the refrigerator. They can damage the surface of the appliance and may cause a fire. For reference, attached is a link to the product's user manual where you can find information about cleaning the Samsung refrigerator, which you may check anytime. See page 32. https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf You may also refer to the link below containing additional information about care for refrigerators. http://image-us.samsung.com/SamsungUS/support/solutions/home-appliances/refrigerators/top-freezer/Refrigerator_Care.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144213188 -Angelica
  Answered 3 years ago by Samsung
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QuestionAre these appliances fingerprint resistant?
Asked 9 years ago by Julie.
- Answer Hello Julie, Thank you for reaching out and raising your question about the Samsung - 22.5 Cu. Ft. Counter-Depth 4-Door Flex French Door Fingerprint Resistant Refrigerator with Convertible Zone - Black stainless steel. I understand you want to know if the product is finger-resistant. We are here to help. To answer your question, yes this product is finger-resistant. You can check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-flex/gallery-refresh/pdf/Refrigerator_French-Door_RF23J9011SG_SPEC_SHEET.pdf to know more about the specifications of the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144359810. -Noraina
  Answered 3 years ago by Samsung
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QuestionHow small are the door shelves? I have read a variety of responses but still not clear
Asked 9 years ago by Pam.
- Answer The right side of the refrigerator door shelves are a little more than 7 1/2 inches deep,good for drink bottles The other side with the ice maker varies from 1 1/2" to 6" deep and works for condiments. The bottom freezer drawer shelves are a little more than 3 1/2" deep.
  Answered 9 years ago by KLee
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QuestionIs Samsung Refrig w/cool Select Plus RF23J901 also in Stainless Steel?Noticed on line that only Black Stainless is showing. We saw a stainless steel offered at Lowes. Wondered if you can order a stainless so it will match our other appliances.
Asked 9 years ago by Anonymous.
- Answer Yes. My BB store had both a Stainless Steel and a Black Stainless Steel in stock when I bought.
  Answered 8 years ago by DennyM
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QuestionCan one of the vegetable or fruit crispers be used to store cheese and lunch meat?
Asked 9 years ago by maj1215.
- Answer Hi maj1215. Thank you for reaching out regarding your Samsung - 23 cu. ft. Counter-Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator if one of the vegetables or fruit crispers can store cheese or lunch meat. Regarding your concern, yes, you can. The upper shelves are the second warmest part of the fridge. This area can reach up to 40 degrees Fahrenheit, the ideal temperature for many foods. This makes it a good place to keep items that need to be cool but not overly cold. For example, have you ever had yogurt that somehow got frozen over? Storing certain items on the top shelf can prevent this while also keeping your food nice and cold. Here are examples of food to store on the upper shelves: Jam and jelly Cheese Leftovers Peanut butter Yogurt Snacks I suggest you check this link for further assistance. https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144406936 ^Camille
  Answered 3 years ago by Samsung
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QuestionWhere is the best place to install the power outlet in the wall behind the refrigerator?Usually, there is a space in the back of the refrigerator for the outlet to go.
Asked 9 years ago by Anonymous.
- Answer Closer to the floor in the center of the space
  Answered 9 years ago by Canadachick
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QuestionWhy does my refrigerator sound like it never quits running?We plugged in our new refrigerator four days ago. Should it sound like it never quits running? We do not hear it turn on and off. It sounds like it is always on.
Asked 9 years ago by Jodibug.
- Answer Hello Jodibug, Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand your refrigerator sounds like it never quits running. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator. You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144288646. -Noraina
  Answered 3 years ago by Samsung
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QuestionIce makerIs the ice maker the regular one or is it the one that makes 10lb ice a day?
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and raising your question about the ice maker in your Samsung refrigerator. I understand you want to know if the ice maker is the regular one or the one that makes 10 lbs. of ice a day. We are here to help you. To answer your question, the ice maker is capable of making 10 pounds of ice a day and it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Your reference number is 1144348354. -Noraina
  Answered 3 years ago by Samsung
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QuestionRefrigeratorsIs there a refrigerator that has double doors or bottom freezer that has a height of 65 inches or under. I'd like a more modern refrigerator but height can't be more than 65 inches. Thanks
Asked 9 years ago by Kim.
- Answer Hi Kim, Samsung's 3-Door RF220NCT is the shortest available French Door model at 65-3/8" to the top of the case. The height to the top of the door hinges is 66-3/4". Thanks for your interest, Ms. Samsung
  Answered 9 years ago by Anonymous
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QuestionHow high can the FlexZone temperature go?I want to store wine in the flex space. Can the temperature be set in the mid 50's?
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how high the FlexZone temperature can go to store wine in your refrigerator. We are here to help. To answer your question, you need to select Cool to set the temperature to 41 °F (5 °C). Use this setting to keep drinks (juice, soft drinks, and beer), vegetables, fruit, etc. cool. You may also check this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf for the user's manual and go to page 20 for more information about the temperature that you can use. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144288069. -Noraina
  Answered 3 years ago by Samsung
  Answer this question
QuestionMinimum space required for air circulationI have a limited space to put a refrigerator - I was looking at this model and wanted to know what is the minimum space required around the top, left, right and bottom of the unit for air flow? Thanks
Asked 9 years ago by Ron7711.
- Answer The manual suggests that you allow 1" around the back and top for air flow to ensure the most efficient operation.
  Answered 9 years ago by EatLocal
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QuestionI see a lot of questions from 4 years ago. Is this a new model?
Asked 5 years ago by Patty.
- Answer This is the older model. The newer model includes WiFi and can connect with a SmartThings Hub and costs a lot more. Beyond that, I don't see any major differences.
  Answered 5 years ago by shortnuke
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QuestionHow far from the wall does the back of the refrigerator have to be? Does this add to the actual distance from the wall of the front of the refrigerator so it would be more than 28 7/8” deep.
Asked 5 years ago by Anonymous.
- Answer Please see page 9 of your user manual (http://bit.ly/30p9Osg) for further assistance. ^Lo
  Answered 5 years ago by Samsung
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QuestionWhat is the length of the electrical cord and where is it located? (About how many inches from the bottom of fridge is the electrical cord?). Thanks!
Asked 6 years ago by Coolcat.
- Answer The electrical cord is located on the back of the refrigerator
  Answered 6 years ago by CommunityAnswer
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QuestionCan you get this fridge without water dispenser and ice maker? If not, does Samsung have any other models without this feature that are 24” in depth without handle?
Asked 7 years ago by Anonymous.
- Answer No
  Answered 7 years ago by Aubie
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Questionis ther a wood panel kit
Asked 8 years ago by Ernie.
- Answer Yes, you can find one at the 1986 store.
  Answered 7 years ago by woody7mjw
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Showing 81-100 of 120 questions

Questions & Answers

Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel

Q: QuestionDoes the water / ice dispenser have a light mode on it?

Q: Questionare both bottom compartments freezer, with one that can be changed to frig temp? the specs say the freezer is 4.5 cu ft. is that one side or both?

Q: QuestionShould the new Refrigerator's compressor make a boiling noise?One of the compressors makes a boiling or bubbling noise a lot. What is wrong? The other one runs quiet.

Q: QuestionIs this fridge available in a non-counter depth version?

Q: QuestionWhat should a person use to clean the black stainless steel so that it looks great for a long time?

Q: QuestionAre these appliances fingerprint resistant?

Q: QuestionHow small are the door shelves? I have read a variety of responses but still not clear

Q: QuestionIs Samsung Refrig w/cool Select Plus RF23J901 also in Stainless Steel?Noticed on line that only Black Stainless is showing. We saw a stainless steel offered at Lowes. Wondered if you can order a stainless so it will match our other appliances.

Q: QuestionCan one of the vegetable or fruit crispers be used to store cheese and lunch meat?

Q: QuestionWhere is the best place to install the power outlet in the wall behind the refrigerator?Usually, there is a space in the back of the refrigerator for the outlet to go.

Q: QuestionWhy does my refrigerator sound like it never quits running?We plugged in our new refrigerator four days ago. Should it sound like it never quits running? We do not hear it turn on and off. It sounds like it is always on.

Q: QuestionIce makerIs the ice maker the regular one or is it the one that makes 10lb ice a day?

Q: QuestionRefrigeratorsIs there a refrigerator that has double doors or bottom freezer that has a height of 65 inches or under. I'd like a more modern refrigerator but height can't be more than 65 inches. Thanks

Q: QuestionHow high can the FlexZone temperature go?I want to store wine in the flex space. Can the temperature be set in the mid 50's?

Q: QuestionMinimum space required for air circulationI have a limited space to put a refrigerator - I was looking at this model and wanted to know what is the minimum space required around the top, left, right and bottom of the unit for air flow? Thanks

Q: QuestionI see a lot of questions from 4 years ago. Is this a new model?

Q: QuestionHow far from the wall does the back of the refrigerator have to be? Does this add to the actual distance from the wall of the front of the refrigerator so it would be more than 28 7/8” deep.

Q: QuestionWhat is the length of the electrical cord and where is it located? (About how many inches from the bottom of fridge is the electrical cord?). Thanks!

Q: QuestionCan you get this fridge without water dispenser and ice maker? If not, does Samsung have any other models without this feature that are 24” in depth without handle?

Q: Questionis ther a wood panel kit

QuestionDoes the water / ice dispenser have a light mode on it?

Questionare both bottom compartments freezer, with one that can be changed to frig temp? the specs say the freezer is 4.5 cu ft. is that one side or both?

QuestionShould the new Refrigerator's compressor make a boiling noise?One of the compressors makes a boiling or bubbling noise a lot. What is wrong? The other one runs quiet.

QuestionIs this fridge available in a non-counter depth version?

QuestionWhat should a person use to clean the black stainless steel so that it looks great for a long time?

QuestionAre these appliances fingerprint resistant?

QuestionHow small are the door shelves? I have read a variety of responses but still not clear

QuestionIs Samsung Refrig w/cool Select Plus RF23J901 also in Stainless Steel?Noticed on line that only Black Stainless is showing. We saw a stainless steel offered at Lowes. Wondered if you can order a stainless so it will match our other appliances.

QuestionCan one of the vegetable or fruit crispers be used to store cheese and lunch meat?

QuestionWhere is the best place to install the power outlet in the wall behind the refrigerator?Usually, there is a space in the back of the refrigerator for the outlet to go.

QuestionWhy does my refrigerator sound like it never quits running?We plugged in our new refrigerator four days ago. Should it sound like it never quits running? We do not hear it turn on and off. It sounds like it is always on.

QuestionIce makerIs the ice maker the regular one or is it the one that makes 10lb ice a day?

QuestionRefrigeratorsIs there a refrigerator that has double doors or bottom freezer that has a height of 65 inches or under. I'd like a more modern refrigerator but height can't be more than 65 inches. Thanks

QuestionHow high can the FlexZone temperature go?I want to store wine in the flex space. Can the temperature be set in the mid 50's?

QuestionMinimum space required for air circulationI have a limited space to put a refrigerator - I was looking at this model and wanted to know what is the minimum space required around the top, left, right and bottom of the unit for air flow? Thanks

QuestionI see a lot of questions from 4 years ago. Is this a new model?

QuestionHow far from the wall does the back of the refrigerator have to be? Does this add to the actual distance from the wall of the front of the refrigerator so it would be more than 28 7/8” deep.

QuestionWhat is the length of the electrical cord and where is it located? (About how many inches from the bottom of fridge is the electrical cord?). Thanks!

QuestionCan you get this fridge without water dispenser and ice maker? If not, does Samsung have any other models without this feature that are 24” in depth without handle?

Questionis ther a wood panel kit