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You must turn the black round handle next to the roller ,its hard to turn at first, but after that you can raise or lower your fridge.
Sorry, there was a problem. Please try again later.Samsung refrigerators are designed to lean back slightly to help the doors close more easily but the interior of the unit should be level. You can check that by placing a level inside of the refrigerator. If the refrigerator is resting on the front wheels, it cannot be lowered any further. Thank you, Ms. Samsung
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