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Hello KC, Thank you for reaching out and letting us know your inquiry if the ice/water dispenser work with the door open. We understand that this information may be essential for you to know. We're here to help. As per checking, neither the ice maker nor the water dispenser operates while the door is open. See pages 56-57 of the user manual to know more about operating the ice/water dispenser. https://downloadcenter.samsung.com/content/UM/202007/20200728003355112/FDR_RF6000T_DA68-04014B-00_EN-CFR_F-Hub_Canada_u.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144314798 -Angelica
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