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Hi there, Congratulations on the new refrigerator. Let's get the information you need to ensure your fridge is performing well. The link below will guide you in checking the reason why the unit is not cooling and how to address it quickly and easily. Please select the scenario that best fits your situation and get more information by watching the video and checking the hyperlinks. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146913631) to help our team pull up your information when you message us. Have a great day. -Ernest-
Sorry, there was a problem. Please try again later.I had the refrigerator delivered inside the house. I hooked it up and the water inside the refrigerator leaks badly I called several times cannot get a hold of the Auburn store. They will not answer their phone call. I called the one 800 number and they said they would contact the store and the store would call me back about the problem. They never called me back.
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