“The stand for the monitor broke. How do I purchase another stand for the monitor?”
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I got bounced around from like 12 different departments trying to get a new stand when mine came broke. They offered to have me return my screen and get a new one, but I didn't want to deal with the hassle. I was told from support that the parts department has replacement stands you can buy, but after being on the phone for 2 hours and not getting an answer I gave up. I found one on ebay for 50 dollars, and it came in great shape.
Sorry, there was a problem. Please try again later.Thank you for your question! We are very sorry to hear about that your S39C monitor stand broke . We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
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